The Dispensary - Henderson
9/10/2019
I have waited all week for the W Vapes specials at this location. The budtender Tyler applied the 500 mg cart pricing to the 1000 mg cart. I was not even aware W Vapes made flavored carts and that's what I ended up with. I seek out the W Vapes brand for taste and quality. The budtender did not tell me it was a flavored cart. I was already replacing W Vape Carts that were leaking. I had picked up two MONSTER MINT BEAST carts. My brother liked it and I did not. I called The Dispensery in Henderson and explained the situation. The employee I spoke with told me to bring it back for exchange since I was with in the 3 day return time and had not opened the cart. I figured they would just exchange the 1000 mg cart for 2 500 mg carts. They would not do that exchange. They wanted to charge me the regular price difference. The budtender apologized and said it was the manager's decision. I now have a 1000 mg W Vape MONSTER MINT BEAST vape cart that I didn't want in the first place. No added flavors wanted for this smoker. I was angry when I heard that and left because the bartender offered no reasonable resolution. The industry is already facing problems with publicity and trust problems concerning carts.
I am an advocate for safe and legal marijuana products. Very disappointed in this dispensary. Bad for industry public relations.