f........6

I've been shopping here since it opened, and never had too big of an issue with it but today they refused to exchange a full disposable vape in original packaging with receipt because he said I couldn't stand there and prove it doesn't work. I spent hours yesterday after I purchased it trying to hit it, it worked a couple times and then it wouldn't work, then I got a puff, then I couldn't at all... anyway the manager Cam said he refused to do an exchange, and the "manager in the back" that wouldn't come face me allegedly wouldn't do the return either without seeing it or talking to me. He just stood there and said I'm supposed to stand there in the lobby and hit the vape to prove it doesn't work before driving to pick up my daughter, because he was able to blow smoke backwards through it so I must be lying. I didn't give them my business and then make a special trip there just for this defective item to deal with this. Don't shop there they treat you like an idiot and refuse to help you if something doesn't work (at least now they don't, they've exchanged for me in the past), and then she wouldn't give me the manager's name over the phone, it took 10 minutes to get an answer on the phone as to who I dealt with and where the return policy is, what a waste of time and money.