S........6

I have been coming here for a few years, but after today's visit I'm thinking I'm going to have to start going elsewhere. Every time I place an order, I double triple check that all of my information is correct. For whatever reason, their computer system changes the information to my husband's name. I explain every time I go in and usually people just give me my order, since it's a system issue, not a me issue. I ask how it can be fixed every visit but no one ever has an answer for me. I was helped by the tall blonde wearing a mask today and she couldn't care less about my problem. She acted like I was bothering her by trying to have the issue fixed. She told me l'd have to have my husband pick up my orders, despite the fact that I place them under MY name. I placed the order. I paid for it. My husband has absolutely nothing to do with MY orders. She refused to look at my phone for proof and brushed me off, acting like she was doing me a favor for letting me have my prepaid product today. I gave up trying to have any resolution for next time and left. I don't understand why I'm being treated like I'm an idiot who doesn't know how to properly place an order online, all because of a computer system error that doesn't have anything to do with me. I come here for help with my anxiety, and the customer service makes me feel horrible. This wasn't the first time someone talked down to me about my order, but today sure was the breaking point. So unfortunately unless this issue can be fixed and your employees learn how to actually help customers, I will have to start spending elsewhere