Sunday Goods Dispensary - Tempe (Rec)

The budtenders frequently do not honor the bogo offers found on Leafly. It happened again approximately one hour ago. I asked the bartender about it, he simply said it's not on sale and offered no further assistance. Unfortunately, my cell phone connection was intermittent and I was unable to bring up my confirmation email from Leafly to show the bartender it was indeed on sale. I wouldn't have added it to my cart had it not been a bogo. I'm a senior citizen so I'm beginning to think that they're taking advantage of my age. In addition to being a senior, I'm an old gentle soul and I didn't want any guff, so I just accepted what the budtender told me and I went on with my business. It makes me mad though knowing that I paid for something that I shouldn't have. Maybe they do this with all age groups, I don't know. What I do know is that I will not be returning to Sunday Goods and I will share my experience with my other senior friends who also enjoy cannabis. There are other reputable dispensaries around town who won't take advantage of seniors.

I have been coming here for a few years, but after today's visit I'm thinking I'm going to have to start going elsewhere. Every time I place an order, I double triple check that all of my information is correct. For whatever reason, their computer system changes the information to my husband's name. I explain every time I go in and usually people just give me my order, since it's a system issue, not a me issue. I ask how it can be fixed every visit but no one ever has an answer for me. I was helped by the tall blonde wearing a mask today and she couldn't care less about my problem. She acted like I was bothering her by trying to have the issue fixed. She told me l'd have to have my husband pick up my orders, despite the fact that I place them under MY name. I placed the order. I paid for it. My husband has absolutely nothing to do with MY orders. She refused to look at my phone for proof and brushed me off, acting like she was doing me a favor for letting me have my prepaid product today. I gave up trying to have any resolution for next time and left. I don't understand why I'm being treated like I'm an idiot who doesn't know how to properly place an order online, all because of a computer system error that doesn't have anything to do with me. I come here for help with my anxiety, and the customer service makes me feel horrible. This wasn't the first time someone talked down to me about my order, but today sure was the breaking point. So unfortunately unless this issue can be fixed and your employees learn how to actually help customers, I will have to start spending elsewhere

Absolutely blown away by the experience at Sunday Goods Dispensary in Tempe! 🌟 The Silverback Gorilla strain is next-level euphoria, and their knowledgeable staff made choosing a breeze. A true gem for cannabis enthusiasts. Will definitely be back for more top-notch products and superb service. 👌

I was pretty bummed out to find that Sunday Goods doesn’t honor all of the deals that are advertised on Leafly. I placed an order for BOGO, and had confirmation via Leafly that it was a BOGO transaction. When I arrived to Sunday Goods, the associate tried to charge me for not BOGO. I showed her my digital receipt and she brought the manager over. I was expecting an apology for the confusion or miscommunication. Instead I was met with a “hey, you shouldn’t use Leafly for your purchases here. Use our website instead.” This felt quite rude, disrespectful, and I will continue shopping on Leafly just no longer at Sunday Goods. Thanks Ivan, your managerial skills might be top notch, but maybe consider brushing up on your customer service skills.