Zen Leaf - Lombard
4/1/2022
I did an online order and when I got to the store realized I was a couple bucks short so I couldn't get both items I had put an online order in for. I expressed this to the woman that helped me and said I'll probably have to leave the flower behind since I’m a couple bucks short ($3 to be exact). She didn't try to help me find another strain or recommend another item that I could get instead. She didn’t really talk to me at all or anything. She just let me walk out with one thing and I felt like she didn't really care. I've had people talk to me, ask me what I was looking for and I didn't get any of that at this visit. I would say maybe it was a long day but she was expressive with another customer next to us that she wasn’t even assisting. I left feeling really disappointed and will probably try to skip this place in the future especially with so many other dispensaries with staff willing to help you out.