j........0

Man I really hate to give these guys a 1star review... but one guy spoils it for the rest. Literally have spent multiple of thousands of dollars at this shop, it's always my go to place, awesome selection decent value and the online ordering is perfect if you're on a time crunch. I came in today after I made an online order, stood in line like everyone else and when it get to my turn I like to be ready.... ID ready, cash in hand and paying attention to the customer in front of me. Well the young lady in front of me had finished her transaction and walked away from the counter... this is when I got to meet 'Raz' or that's what he said his name was. I walk up to the counter and before saying hello, or hi how are you (like every interaction I've ever had here) the first words out of his mouth were, "I didn't call you up to the counter yet, you need to wait your turn". Not only was he extremely rude but I thought it was a joke because that's how off putting it was to me as a very loyal costumer. I was in no way on the heels of the young lady in front of me by any means, she was almost out of the store when I started walking up to the counter. Needless to say this left a sour taste in my mouth. So I want to give a special shout out to Raz, you single handily made it so I felt obligated to give a 1-star review, on not one, but all platforms that Have a Heart Belltown uses. Don't be put off by this review, this place is awesome and they're 99% of the time customer first and do it with a smile, not the case with Raz, unnecessarily rude.