The staff are nice enough … but if you go to this location, wear sunscreen, bring plenty of water and a parasol because it’s very likely you will be standing in the blazing sun for an hour. It’s the pits.
Walking into this spacious, lovely space with knowledgeable, friendly people was day and night over the typical experience at the chain (initially primarily out in the southland), Windy City. Reasonable prices and more importantly, reasonable wait times.