M........a

Good customer service for the most part and very good products. The downsides would be their ordering System. 3 hours for a pick up order when I could go in and get it faster but it also takes forever to go in, I’ve waited up to an hour and a half for a walk -in. They also have a pretty bad online system. For instance they posted that they had restocked on ground flower and I tried to make an order at 8 am and it was already out of stock on their websites. I called in and waited 1 and a half hours for a call back but never received anything so I called again and waited around 30 minutes. Once I finally spoke to someone I asked about the ground flower and I was assured that they did had it in stock and to go to the store itself so I wouldn’t have to wait the 3 hours. Went to the store and there was no ground flower. About an Hour and a half later, so roughly 3-4 hours in total, I finally received my call from Trulieve that I had requested. But even though their system can be very frustrating their products don’t disappoint