m........1

It’s been 2020 since I last visited. I’d still be making purchases on a regular basis had it not been for what happened. All because of a faulty vape pen. It’s one thing to state your case with customer service, but when I had to go over everything again (actually for the third time) with the ‘store manager’ and then got an extended argument to where suddenly stipulations were applied to to my returning their faulty device, I decided I was done. It was already supposed to be settled before I went back into the store. I actually started going to Truilieve, who by the way, backs all their products with 100% satisfaction or get an exchange. Why couldn’t müv do that? I spent thousands with them and it’s over because of a $35 pen and an overzealous manager.

I'd like to thank Justin and Trulieve. I visited the Lake City dispensary yesterday because I had other business in town. I pre-ordered but as it turns out I made an error and placed the order with the dispensary I normally visit 70 miles away. All turned out okay because Justin was able to round up what I ordered anyway. I really did not realize how much he went above and beyond until later when I got a call from the other dispensary. They do take care of us vets. Thanks again Justin!