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This dispensary used to be really nice. The products and decor is beautiful the customer service and customer support are horrible. I started going here as a medical patient while recovering from serious surgery. I continued and usually what I raved about them was how much the staff cared about their patients/customer. Now that has gone way down. While trying to give feedback after literally waiting 45 minutes for them to “find” a pre-order and then didn’t have part of the order in stock. No suggestion to replace it just a gesture of hurry and come get what we have for you from the person who had already told me I have to just wait or I could get in the non online order line to try and get something there. When I asked to speak to the manager Danielle her answer was we are greeting flooded with people from DC where I was informed no dispensaries are open in DC anymore… and to give them grace. If you plan to come to this location just know it might as well be the DMV. Expect long delays and disrespectful and rude staff and a heartless evil manager.

Great service and knowledgeable bud tenders whether on the phone or in person they are always on point. My favorite bud tenders are Chris, Louie, Karen and more recently Shayla and Tariq. But there is literally no bad choice. Even the security guard has on occasion offered good customer service assistance.