A........5

I placed order online for Snoop Dogg OG from SunMed. It was advertising that the terpenes: were 4.20% with the three main terpenes: being “Total Terpenes:4.20% Top Terpenes: Caryophyllene: 1.53% | Limonene: 0.73% | Myrcene: 0.76%” I drove 45 minutes to this location and checked in via curbside pick up. The gentleman came out to my car and told me the total was more than expected even though I had a price already given to me via placing an online order they tried to charge me $50 more. So I had to show them my online order receipt, just to make sure I got the price that they quoted me. After that situation was taken care of they brought my medical cannabis to me and gave me the original price that I was quoted. After driving away, I decided to look at what they gave me and realize it was not what I ordered. The THCA and terpenes was different. I tend to stay away from Snoop Dogg OG batches where the second highest terpenes is limonene. Due to giving me more of an anxious feeling. I prefer the second to be the B-Myrcene or balanced with the limonene. This seems to work best for me, that’s why I was interested in this product and I drove 45 minutes. So once I realize this is not what I ordered I went back to the store to ask for a refund. Unfortunately, they told me they were unable to give me a refund and I was stuck with this medicine I did not order. They offered me a coupon to discount more products that I am not interested in. And did not have any money to buy anything else because they would not refund me on this purchase. I would prefer not to have to do this, but I feel that is necessary to stand up and bring things to someone attention. I hope that at most that they will be able to find a way to resolve this issue that I am experiencing and at least make sure they update their pages appropriately so that way no one is being taken advantage by buying something that they don’t want and cannot exchange it for their money back. 🤦‍♂️