c........z

So I scheduled a delivery last night for a delivery this morning between 9am-11am. Order from her specifically because my GF loves a certain strain that is carried here. I wanted to surprise her with it but this delivery service has been the worst of experiences I’ve had since moving to California. After not hearing from them by 10:30am I contacted customer service to find out that my id had not been verified even though. It said online that everything was okay for delivery. I then let customer service know that I had to get to work so if it wasn’t going to arrive in the time I booked for I needed to reschedule. I was told no problem. It would be scheduled for 8pm-9pm. Fast forward to ten minutes ago where I received a text stating that my driver is 10mins away. It is 7:13pm. I am still at work. Which is why I booked the time that I did! I have reached out to customer service again but still have heard nothing. I will NEVER order from here again. Too much inconvenience for something that is supposed to be simple and easy. So happy I didnt pay in advance.