Curaleaf - South Orlando
6/10/2020
The service in this place is terrible. Sure, the product is ok, but it’s not worth the headache that I have experienced every time I have chosen to do business with this place. Last time I put in a pickup order well before they opened, and was instructed to go to the dispensary to pick up my order. When I got there, I was told they were “backed up” and not just “dilly dallying around inside” which made me feel better for about 10 minutes until I ended waiting 2 HOURS for my order to come out. Today, I placed an order at 10:00am for one single item. I was told I would get a text confirming that my order was ready, which I didn’t receive until 5:40pm. It is now 6:40pm and I am still....waiting.....slowly becoming an old man sitting here on this couch over 7 hours from the time that I placed my order. “We’re a little backed up”, they said again. Clearly they are understaffed and can’t meet the high demand for their product, but the customer should never have to pay for this.