m........e

My husband and I have been coming here since they opened and recommended them to everyone we know simply because of the customer service and atmosphere. Tonight changed that all. I was greeted by an absolute sweetheart at the front desk. I had done an online order as I frequently do through this site. The estimated amount due is usually pretty spot on. This time it was almost a $10 difference, so when the gentleman told me it was more, naturally I was shocked, so I showed him the estimate and I was greeted with agression and hostility. So I quickly gave the extra and walked back out to the lobby. I decided to let the sweetheart at the front desk know that their prices are drastically different than what is estimated on this site, in hopes that a willing ear would listen and pass it along to whom it may concern. So when she asked if we had a second and she would relay the information to her manager, we said yes. You can imagine the emotions when that same hostile man I checked out with, came through the door with the same agession. Gently, I tried to let him know I was just letting her know so it’s something they can be aware of and get fixed. To say the least, my husband and I will not be returning and have told everyone we know what our experience was with this manager. Sad to loose customers over a bad manager but until that changes, none of us wish to return. The $10 difference was the sale price displayed on this site verses the original price on flower. It’s Weed Wednesday there, so flower is discounted.