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M........n

member since 2023

Recent Reviews1 total

The Grove - La Mesa

3/17/2023
I would have said prior to my experience today that this was 5 star, BUT not anymore. I placed an online order, called and had the receptionist confirm my strain choice. After driving 25 minutes home, I find out not only did they give me the wrong strain but it wasn't even an indica. After calling and explaining the situation, the solution was for me to drive an additional 25 back to the dispo and 25 minutes back home for them to just switch it to the right one. So spend more money driving back to you all for a mistake that WAS NOT my fault, but the fault of the budtender that was probably in a hurry. The next solution was for me to wait around, for who knows how long until a delivery came up in my area(apparently i dont have anything better to do but wait on them), which I would wait if the mistake was my fault. I am in no way just looking for free stuff, or anything like that. I just want what I ordered, or at the very least a damn indica! No resolution at all. In my place of business when the fault is on our behalf, we replace the order, offer additional items or refund the entire order for the inconvenience( and they still get their stuff) not expect the guest to take more time out of their, or basically pay additional money( gas isn't free😉) to get what they paid for to begin with. Make sure YOU are verifying you order BEFORE you pay because lord knows they won't.


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