D........k

Israel was super professional, knowledgeable, and helpful to all my inquiries. Love this store.

I'd like to start my review by saying I love this location not only because of the vast selection of strains and products but because the customer service from the gentlemen is Always excellent - from the solid recommendations to the knowledge of products- the gentlemen in this store treat their customers with care. That's why I am pained to write this bad review, as it should not reflect negatively on the store in totality, but of this particular budtender. I always have a very positive experience in this store, but yesterday, I had an absolutely TERRIBLE experience with Priscilla. I usually work with the other budtenders and I'm not sure if she resents me for that but her awful customer service, foul mouth and attitude appeared to be very personal toward me. She literally cursed at me and stuck her tongue out at me like a child when I mentioned I wished my usual budtender was working. In shock, I told her that cursing at me and sticking her tongue out at me is unprofessional, childish and unnecessary. She then retreated to the back managerial office after realizing her behavior was absolutely ridiculous. Safe to say I will not go back when she is working and the Franchise owner needs to know the negative impact Priscilla has on the store. There are much more professional budtenders who can be promoted to managers who actually respect their job and deliver quality customer service and care. I'm not sure what she was on yesterday, as she appeared sluggish and disorderly, but it is no excuse. I hope the franchise manager investigates and responds with proper action, for the sake of the franchise and their good name.