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My wife Amanda stopped in at Nirvana to pick up her usual three 1g carts of Liquid Gold and a half ounce of Donny Burger that had been mistakenly listed on Leafly for $30 instead of the normal $135. When she got to the counter, she let them know it via her phone that it was listed on Leafly as such. The two gentleman who helped her, Parker, & Will, went above and beyond. Instead of just removing the item, he honored the $30 price on the Donny Burger because she handled the situation kindly and didn’t make a fuss, something he said isn’t common when these mix-ups happen. To top it off, he noticed she was close to earning a free eighth through their points system and gave it to her early. That kind of respect, honesty, and customer appreciation is what sets Nirvana apart. Parker, Will, and the team turned what could have been a small issue into an experience worth writing about. Excellent service, fair treatment, and real people behind the counter; I highly recommend Nirvana for anyone who values good product and even better people.

The service and rewards/point system is great and they have awesome prices!

They didn't answer their phone, they just won't. They also DO NOT tell you anywhere on their site, webpage, etc. that Recreational buyers can only get a certain amount of say Edibles. So you drive all the way there, and they can't help you at all. If they can't have the recreational rules posted, or bother answering phones all day, screw them!!!! At least other dispensaries answer the phone to help you with concerns. This place is a joke. I only gave 2 stars under Service because the Tender was polite and they opened the door for me.