N........i

I've been coming here for awhile now and usually I have no problems. But today was a different story. Unfortunately, the service I received while trying to pick up my order was horrible! Considering the prices and how far I have to drive to get there and back home, I'd usually say it's worth it- but not today. I went in to pick up my leafy order. Place was packed, per usual, no biggie. I'm typically in and out within 10 mins or less. I waited my turn and when I finally get to the bar counter and ask the gentlemen to redeem my points towards my purchase, he tells me I have to go to the front register or he'd have to call someone. Seriously? What's that supposed to mean? This was the first time I've heard this and it was also the first time I'd try to redeem the points. I had no clue what he was talking about. When I tried to ask what he meant he blew me off and started helping the next customer. Literally, he turned his back towards me and started asking the next woman what her order was! So I went to the register he had pointed to and asked the girl there to help me. She showed me how to use the points and then I had to go back to the original pick up line to pay. Typically, not much bothers me and I don't write reviews unless something really stands out, good or bad, and deserves mentioning. I don't know if this guy was new or if my asking to redeem the points pissed him off, but I waited my turn like everyone else and his customer service was non-existent! I was blown away by how rudely I was treated. Shout out to the ladies working the front desk, though. They are ALWAYS the most pleasant people I encounter there!