Serene Tree

If you order a sample box, they will automatically sign you up for a subscription box. They will not answer their phone or email until after it is sent. I attempted to unsubscribe multiple times, and even sent an email 2 weeks in advance, and they still sent it. They also denied my dispute saying I had was still a subscriber. Do not be fooled, they seem like a good company, but they only care about money.

I didn't have any trouble with these guys for a bunch of orders. About a month ago I noticed my order hadn't come after a week. I looked in my account and saw that they haven't created a label. I called, and I was told to e mail them. I kept calling and e mailing with no results. After three weeks I put in for a chargeback on my credit card. Miraculously my order was shipped the next day. The diamonds are okay. Everything else I've ordered was junky and weak. I even ordered their house blend which would be good if you were a beginner, but it lacked any kick. Same with the pre-rolls, moonrocks, and CBD. They gave me a free vape of wedding cake. Ugh!! It had something awful in it that made cough, and barely got me high. No more of my business for these guys.

They only do online now no store front in vista. So I order some thca crystals first order went fine got my product in a timely manner. The second order was a mess. Never got the product and it’s been over 11 days. No updates on when or if your going to get what you order. I emailed them got no answer for a few days. When I did get a reply I was told by Emma that they don’t give refund even through you never got the products you ordered. They will just give you the run around never solving the problem. Where my refund! Stay away from this scam company unless you like giving your money away. Report to the California cannabis control board this scam company!

Serene tree does not do refunds. The item I ordered was out of stock and they would not refund purchase price.