Beyond Hello - Manassas

This is one of the worst dispensaries in the continental United States. I’ve shopped here since they opened, out of necessity. Because Virginia gives a monopoly to a territory, allowing them to charge you anything they’d like. Spent probably close to 10,000+$ For reference. If you compare beyond hellos prices in Virginia to beyond hellos prices in any other state they’re 3x cheaper everywhere else. They’re ripping off the patients that don’t know any better & they advertise that they care for. It’s so duplicitous. If you have an issue with anything that you purchased there is nothing that will be done for you. “No refunds, sorry you’re sick though” -(pharmacist at manassas) There is a reporting process for foul products, it’s for internal review. You can call the corporate offices customer service and they will redirect you to an email that will go unanswered. There is no follow up. Everyone tries to be nice at work. So you can’t really award them any points for that when as soon as there’s an issue with the products they start exhibiting curt, dismissive, behaviors with a lack of empathy that should be studied. Everything is packaged before hand so you never actually see it weighed or who had their hands on it. The safety seals are easily bypassed. Flower that was packed a year ago with zero flavor or smell. unstable liquid low quality concentrates. The best stuff they sell is from other manufacturers. The only people that would give this place 5 stars has NEVER tried better. Go to a different dispensary if you value your time, money💰 , and self respect.

This Dispensary is a lot better now, the other reviews are harsh but correct. Beyond Hello has absolutely progressed significantly within the past year or two. Service still needs some work, everything is good it just seems under staffed.

AVOID!!! Worst business model ever, inventory is never stable, what you order may not be available an hour later. I ordered for pick-up at 10 AM, wasn't ready and was told it would be 45-minutes more. At 3:30 it still wasn't ready and then they said 1 product was no longer available. This place is WORTHLESS and honestly should be shut down. The monopoly Beyond Hello has in our area assured we will get crap service and product from them until there is real competition. For now go to D.C. or any other place ither than BH.....they SUCK!!!!

This company takes advantage of the fact that they don't have any real competition in Virginia. I wish they would offer more products with a better ratio of CBD and THC. What they do offer isn't great and is significantly overpriced. Also, even if you pre-order, you will still have to wait a while to get your order.