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DISPENSARY
MEDICAL

Beyond Hello - Philadelphia (Center City)

Philadelphia, PA
4.9(929 reviews)
139.0 miles away
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929 Reviews of Beyond Hello - Philadelphia (Center City)

4.9(929)
4.9
Quality
4.9
Service
4.9
Atmosphere
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March 29, 2024
K........i
I mean this in the nicest way, but Beyond Hello is the last dispensary I would consider shopping at. That's not to say the store and service isn't spot on. Very cool environment, and the staff are incredible. Problem is their prices are insane, especially for the flower. Not to mention their inventory is sh***y and the first time discount is terrible. You have to spend before you get it and sign up for their loyalty program. I still didn't get the small percentage they offered. They rarely have sales or anything worth it. Ethos is not too far from the Center City location, and is the far superior dispensary. Not even close.
December 24, 2020
I........l
I recently got my medical ID and walked in not knowing much of anything in the way of what to get that would help me with my pain/anxiety. Everyone I spoke with was incredibly helpful and answered every question that I had more than once. The employees with which I spoke were well versed in what each strain was made up of and what the ingredients could do for me. They were patient and I left knowing that I'd be back soon.
1 person found this helpful
September 16, 2019
T........2
This was my first time visiting a dispensary since getting my medical card. I was a bit nervous as I feel like all of the information and sitting down with a pharmacist can be a bit overwhelming sometimes. I'm so glad I chose Beyond Hello as my first choice! Everyone on staff was extremely helpful and super nice. No one pressured me to see a pharmacist on my first time. I worked with Tom to find all of the products that we right for me. I asked him at least 20 questions and he answered every single one thoroughly. He also gave me a brand bag and some discount cards. I will for sure be back and will be asking for Tom every time!!! They also have a waiting room that guests of patients can sit in. Thank you for your A+ customer service!
1 person found this helpful
March 19, 2021
P........r
I liked the $1 off for bag reuse. $5 off new customers, good sales & deals and amazing workers to help me thru the process!
1 person found this helpful
February 6, 2019
b........2
This dispensary opened today. It is a block form my workplace, so very convenient. Very friendly and helpful staff--they don't take tips, but there is a tip jar for Project HOME, a very effective housing program for homeless folks with several apartment complexes (many built with funds donated by Jon Bon Jovi!). So, dispensary (a) pays their employees well and (b) is a good neighbor and advocate. Their prices are very competitive with other dispensaries in the area--the cartridge I bought today was $5 less than what I normally pay. This will be my go-to spot from now on.
1 person found this helpful
Dispensary response:
Hello! Thank you for taking the time to review your visit with us. We are very excited to be donating 100% of the proceeds from our charity jars to Project HOME at the end of the month. Looking forward to seeing you again soon!
February 7, 2019
July 16, 2019
e........c
I love this place! My first visit was yesterday and I was so impressed that I returned today. I just had to get a better look around since I was on the way home from work and was in a rush! My first visit led to a discount of $20 off of a $100 purchase! I bought a 1/4-ounce of flower for $80. When I returned today, I bought a Vireo starter kit making it easy for me to try oil for the first time! I will absolutely return here! I was completely impressed by the location and all of the staff and their amazing willingness to answer any and all questions that I had!
1 person found this helpful
February 19, 2019
Z........s
BEYOND/HELLO has fantastic customer service. Patients are moved through efficiently, so I've never had too long of a wait. The staff is friendly and knowledgeable and the space itself is super posh. They also have some nice perks, like a discount for new patients and a free, reusable bag that gets you $1 off your order if you bring it back. The pharmacist went out of her way to check in with me and find out if I had any questions. This will be my regular dispensary as long as I'm in the city.
1 person found this helpful
February 7, 2019
R........0
This was my first time going to b/h and I absolutely loved it. Angela was super helpful and was a great help to me as a already knowledgeable customer so I know she must be great with newer patients. Beyond/Hello is overall just great place from staff to prices, I will be back!
1 person found this helpful
Dispensary response:
We're thrilled to hear you had a positive first visit with us. Angela is truly a gem to have on our team! We look forward to seeing you again soon.
February 7, 2019
March 17, 2019
S........o
Absolutely fantastic. My technician was an absolute doll who was able to effectively and efficiently answer my questions. I was torn between products and Ang(my tech) got me set up with a couple Ilera products that I'm very happy with. As a technician at a different dispensary I can definitely say I'll be going back to beyond/hello, if only for more suggestions from Ang.
1 person found this helpful
December 20, 2019
K........0
THIS IS A REVIEW FOR THE NEW WEST CHESTER LOCATION: I stopped in 20 minutes before closing time on their second day being open for business...I was pleased that it wasn't busy...the initial visit paperwork was mellow and quick...I was in the back in less that 5 min...Eric was my helper he was eager to inform and patiently listened to my end of the day rants and geek out sesh over how happy I was to have a true "local" spot now, even though we were at just about the 8 o'clock close...I grabbed 2 grams of Prime Wellness concentrate and a GLEAF concentrate gram along with an Illera PA DUTCH cart...happy customer...I'm actually going back right now...this review is getting me a kickback...life is good, love y'all out there in Leafly Land. (only negative would be the building setting (old bank on the edge of a shopping center parking lot) and I do believe that once this place catches on it's gonna be like a packed elevator in their beautiful but small waiting area.
Dispensary response:
Thank you for the feedback on our West Chester location! We are happy to hear that you had a great experience, and can't wait to see you soon :)
December 27, 2019
October 21, 2019
j........k
I love this place! Everyone is always super friendly and helpful! Only thing I wish they would upload their menu with the updates for the day to know if I’ll be able to get what I’m coming for! Otherwise all great!
1 person found this helpful
May 14, 2019
D........d
When I first came to BH, I was impressed with their customer service. Unbelievable! This is how it should be. They take you and deal with you on an individual basis making the experience top notch! They are out of the way for me but their rewards program and deals out beats the rest! 5 happy Green and Gold Stars!!!!
1 person found this helpful
December 24, 2019
p........x
I am an employee at BH in West Chester. It is an awesome place to work with many knowledgeable employees! Also we have a great inventory!
1 person found this helpful
Dispensary response:
Happy to have you on the team :)
December 27, 2019
March 12, 2020
C........s
This was my 1st trip after getting my card. I was very nervous because most of my smoking was done when it was a felony. But when I arrived they were very nice. I never had a convo with the guard who was very helpful. When I was let in the clerk behind the counter was so helpful and kind. I was clearly nervous and feeling awkward but he made me feel normal and let me take my time. They are very knowledgeable about all the different strains, terpines, and effects of their products. I have digestive disease and they were able to find me a product that works perfectly. The store is clean and bright and feels safe. They also have run several new patient or general promotions. I buy in bulk and every order has been with at least a small discount. Not saying they will always do this but it was a major factor in my continuing to return. The only downside is they are always running out of flower! In brief: great store, kind & attentive staff, great prices, and great vibe!
March 19, 2019
M........a
This is the first dispensary I have ever been in. Lauren welcomed me like I was an old friend. Made it very comfortable. I am very pleased with the service and selection of products. My guy Andrew answered every question I asked. I am loving the Veterans Discount as well!! I've found the best dispensary and I won't be going anywhere else anytime soon!!
1 person found this helpful
May 26, 2019
K........9
I really like when they have their deals like the scratch off tickets and you get some $$ off your purchase. Unfortunately bc of the location that's only time I find worth stopping by bc of the parking issues downtown especially on holidays and weekends. I wasnt sure how the location choice would be but I'm pulling for them to work out and seemed to be fairly busy when stopped by but the wait was still reasonable which was only 5-10 minutes. Which was great bc I was parked in 20 minutes loading area on 11th st. Keep eye for parking authority as they patrol area heavily. I waited until he went past. When I saw another 1, meter maid on Sansom I asked why they weren't in North, South, West Philly writing parking tickets?? But instead the city targets the ppl who come in city to spend $$ ?? Anyways glad to see it's working there. Its clean, nice, staff seem helpful. Worst part IMO is location. I'm not sure if they really care about out of city customers but those scratch off deals and loyalty points would bring me there more often. I do like to stop around at all local dispensaries and support them with my business. If more stay open it's more competition and better for us buyers. Oh well the selection was good. I prefer cartridges and they had a lot to choose from. 1 little downside tho with the in house menus is they dont list thc %. That's minor tho. I'm just trying to give overall review of the place. I'll definitely stop by there again but unfortunately bc of location it's not economically beneficial unless I can get deal. That extra hour open later than other places is helpful. Partly why I stopped by last night for my Great Divide cartridge 500mg for $40. Got $15 off which was worth the trip.
March 7, 2019
A........5
I’ve been to Beyond a couple of times and have never been disappointed. Aside from their selection and prices far surpassing every dispensary in the area, their staff is knowledgeable and friendly. I spent today with Brian and can say I’ll be requesting him by name going forward. He was friendly, knowledgeable, helpful, and beyond caring. Well done!!
1 person found this helpful
December 14, 2019
f........G
Everyone who works there is very nice and everything I have purchased has been top tier so far.
1 person found this helpful
February 5, 2020
s........4
Definitely most professional beyond/hello. Would definitely recocomend center city.
1 person found this helpful
October 22, 2019
J........6
Great place. Friendly staff that went above and beyond to help me out
1 person found this helpful
May 11, 2019
l........e
I’ve been to a few dispensaries around this city and I absolutely prefer this one. Staff is friendly and knowledgeable; they genuinely want to make sure you get exactly what you want. Large array of products and little to no wait time.
1 person found this helpful
May 7, 2019
C........y
Really helpful and kind staff. I use a wheelchair so I was pleasantly surprised when my sales associate asked me if I needed help leaving rather than just doing it. It is a small thing, but the details matter.
1 person found this helpful
October 23, 2019
s........1
Nice, helpful and knowledgeable staff... Helped me find the right products that were very helpful for my condition.
1 person found this helpful
February 6, 2019
b........c
I'm really impressed! Budtender made great recommendations. Nice, bright interior. Great location. I'll be back.
1 person found this helpful
Dispensary response:
Thanks for taking your time to leave your feedback, we as a team really appreciate it. We look forward to seeing you again soon!
February 7, 2019
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