“Even in its small location, this manages to be one of my top 3 dispensaries. (Including visits to Seattle and Portland) I would rather go to this shop where you're greated with a smile and always offered help even when it's busy you're recognized. The owner works very hard to get to know his customers well and provide a great experience for anyone and everyone. Always a good selection of both concentrate and flower. Best shop in Wenatchee Valley, and well worth the visit. ”
“This place has some crazy deals!! Loved it the minute I walked in, great selection of music & the best part about Cannabis Provisions East, is definitely the Budtenders! So friendly & knowledgeable. Proud to call this my go-to shop in the Valley!”
Thank you for making this your go to shop! There is a lot of good shops in town so to get this response being open less than a year is a huge compliment to us. We still have a lot of great things plan for our shop in 2018 and if you have any suggestions on how we can get better, we love feedback from our customers. Thanks you!!!
Wow. We truly want to apologize that this was something you experience your first time in. We always have music playing throughout the whole day but its something we will look into and make sure the staff knows that this happened. As far as a bad experience with our budtenders, our whole staff each have over 5+ years in customer service and each are getting their medical certs so they can be more informative to our customers when they come in and have questions. We really pride ourselves on our customer service and knowledge as budtenders as you can see in our past reviews. Sorry we dropped the ball on your visit. If you would like to come back in and speak with management and the budtender that helped you, we can figure out what went wrong together and hopefully figure out a solution so your next experience will be more positive and as a shop, learn from this to help future customers.
Thank you for the positive review. We're glad your experiences here at our shop are great and you enjoy our products. We aim to not get complacent and always try to rotate growers in so we don't take our customers for granted. If anytime you try a bad product off of a recommendation from our staff, please come back in and let us know. Have a great week.
Thank you Ethan for the 5 star review! Management here really focuses on customer service here and the staff here really agrees with them and trains monthly on it. If you ever notice it slipping, please let us know.
We appreciate the review and you supporting our shop. We think we come up with some pretty good deals but 2018 we're taking it to a whole new level haha. I hope you had a chance to pick up one of our provisions pack. Happy Holidays.
Thanks Katie for considering us best in the valley. As we wrap us 2017 and our 1st half year being open, we learned a lot and are excited for big things in 2018. From the feedback we get from our customers and the staff brainstorming, we plan on getting better. Thank you for your continuing support.
Thank you for taking the time out of your day and giving us such a positive review. Our staff works hard researching all the strains we bring in and constantly reading scientific articles about cannabis. We feel it our duty to educate or help our customers as much as possible so together, we can slowly change the negative stigma that has followed cannabis for a long time.
“I haven't been anywhere else since this shop has opened its doors for business. Best products, service, and always a friendly experience. Awesome daily deals and dank specials make it well worth the hour drive for me. Thank you guys for being the best in the valley!”
Thank you for considering us the best in the valley. We still feel we have a long way to go but thats a good sign for everyone though right haha. But honestly, as a shop that has only been open for 6 months, reviews and customers such as yourself really makes us feel good and proud of the job we are doing but we know we can't be complacent because we don't ever want to let you guys down. Appreciate the support.
“Consistent, quality products with a wide variety. Something for everyone. Professional, friendly staff that go the extra mile to help. A very comfortable atmosphere. Easy access parking in the back. If you are looking for the best in the Valley, check them out. I highly recommend.”
Thank you for the high praises!! All our staff have a background in customer service and the owner comes from a restaurant background so they really hammer home customer service. If you guys aren't happy, we'll definitely remedy it so you are next time is our motto. We really appreciate the great review and we hope to see you soon and have a great week!