CERTIFIED Dispensary - Dayton

Do not waste your time here. This is a classic “I've only given them one star because i can’t give them zero” situation. This dispensary has no respect for customers, the wait times are simply not worth the price or the product. I have given this dispensary chances over and over again, but i will not ever be returning. Employees are careless and rude, and most of the five star reviews on here are simply not an accurate representation of this business. The drive thru is a complete joke. I have sat in the line and watched it take upwards of 15-20 minutes per car all night until about 10:35… then it will take about 2 minutes per car so that they can get everyone the fuck out so they can leave. Pre-orders are also pretty pointless here, as they often will be out of stock of the items in your supposed “confirmed” and “ready for pick up” orders. If you do run into this issue, they will absolutely push for you to get a much more expensive product in replacement with no sort of price guarantee OR other reasonable option. If anything goes wrong, they will not help and they will send you on your way empty handed. Staff is untrained and that is a direct quote from one of their store leads as of yesterday. Literally go anywhere else.

more whiners on here, just like google. plan ahead kids. who else has a drive thru? none i've seen. don't expect to zip thru the drive thru at rush hours/lunch, or a half hour before they close. i believe they are open later than most dispensaries also, so the later you wait the less options you have.

When this dispensary opened I was excited, now I dread having to go there and often contemplate going elsewhere. This place is kind and all but the overall service is horrible. The “convenient” drive through is everything but due to the fact the oversell their time slots leading to over an hour of wait time (sometimes inside as well) or you won’t get service at all and they just say oh well! Stop taking orders you cannot fill in the given time. Not to mention that drive through is an emergency hazard. I’ve gone inside and wait hours on hot days. It’s just a mess overall. They need to put in new protocols that won’t allow you even place an order if you will not receive it. That’s being greedy as a company trying to get as much money as possible while leaving your customers disappointed. I’ve gone and been denied because of their timing at least 5 times, last night was my final straw. Places like Truelive and Cannabuyit do not have this issue any time I visit, only this place. It’s close but not worth my energy.

Too bad they oversell all their time slots and leave their customers waiting for an hour plus or turn them away due to time restraints. Would seem like a better customer experience to limit orders at the end of the night so people don’t place orders then get refused service.