The Mint Cannabis - Jacksonville

I made a purchase at this location this evening, and Alex assisted me during my visit. She was extremely helpful, attentive, and engaged throughout the process, and she offered excellent recommendations. Because of her outstanding service, I will gladly continue to be a repeat customer.

I am an industry veteran. This was my favorite dispensary in Jax, after my experience today I will never be back. On their website it showed a deal 1G Vapes 2 for $40. I drove over and inquired. The budtender confirmed the price online does show "2 for $40", informed me the listing was made in error and said "they will probably honor it", I nodded in agreement because I've worked in dispensaries and in retail for over a decade and that is status quo, you make an error in pricing, you honor your mistake within reason. He looked over at the supervisor and she just looked at us and said "Theyre 2 for 80" and refused to honor their online pricing. I asked for their names and they refused to provide them. When I called and asked the names of those serving me I was told they would get a manager. After a 10minute wait on the phone I walked back in and they're all just standing around, including the manager, just chatting. Not a customer in sight. What a disgrace. To think you ruined good will with someone who has spent thousands in your store because of $40. Good thing Trulieve is right down the road! This occured at 3:30pm on 6.17.23

Erin was awesome ! Everyone was nice and friendly

From the moment you walk in the atmosphere is inviting. Wide open space shows off the huge wall to wall apothecary style cabinet. Your mind directly goes into curiosity mode wondering what goodies they have. The person at the front desk took my information and informed me of the promotions that was occurring that day. There waiting area has a touch screen kiosk that can help you with your cannabis needs. Brittany helped me with my order and let me tell you she is substantial at her job. She’s knowledgeable at the products at hand, clear communication and understanding, patient and not to mention down to earth. I use flower and they have a great deal of a selection to choose from. Definitely coming back and looking forward to what they will carry next.