Cannabist - St Augustine

I just wanted to write on here, we had a VERY BAD experience at this dispensary. We are in from Jacksonville and used to going to our local dispensaries regularly. We are on a little vacation and didn't bring any marijuana with us. We thought it will be fine we can get some at a local dispensary and this one was the closest. Everything about this dispensary was a bad experience from the first minute. They took an exceptionally long time to "register" me the first night as a new customer and we just moved the areq and have been going to many dispensaries and they didn't take this long I had REALLY specific ask for an 1/8th of a Sativa hybrid and some Indica hybrid prerolls. They knew NOTHING about the products or strains they had and just pointed me to a catalog. They could not any questions I had and had no recommendations. In the dispensaries I frequent, they have excellent knowledge of their products, can discuss with me and have recommendations. I actually enjoy the conversations I have with the staff. This was definitely not the case here and I felt like they were just trying to rush me to get out Then when we got home with the product, it was the worst experience we have had with Marijuana. So much so that we wanted to return it and we have NEVER done that before. All the other dispensaries I have ever been to, always make sure to tell me that they have a 100% return policy. Not at this place! They quickly told us they have no return policy and there is nothing they will do for us and the lady had a attitude with me and my wife. They even acknowledged that ALL their competitors here offer a return policy. Their ONLY resolution offered was for us to buy MORE product at a discount and they were still not helpful with their selection. We are reasonable. All I can wanted was an exchange for different product. Avoid this place at all cost if you want a good experience in St. Augustine. We are now going to go to another dispensary to get something decent.

Absolutely will not be back. I placed a pick up order online (which they don’t have ready when you arrive even though they said it was ready) I made my cart with the intention of using the “Buy $300 get 50%” deal. My cart came out to just over $300. After all the discounts were supposedly added I was charged $260. I paid and went to review my receipt cause I was a bit shocked. I went back and told them I think I was charged incorrectly. The subtotal on my receipt was over $500 with $300 in discounts. I told them that I was excepting to only be paying around $150/200 due to the sale. They said that I was actually getting a better deal the way they did it. They said that some of my items had “better deals” yet some how I was paying more. They made me feel very stupid for not knowing that. I let them know that if an item didn’t qualify for the 50% I should have been told because I wouldn’t have gotten them. I didn’t return anything because I began to tear up due the way I was being spoken to. I absolutely will never return and will never recommend it to anyone I know.

Great dispensary. Good products at reasonable prices. The atmosphere is always clean and relaxing. Usually little to no wait time ever. One of the most pleasant dispensaries I’ve been to.👍

This store is in a great location by the water. Very clean inside with plenty of seating Incase you just want to chill and read about all their products. Buds are not very high in THC but terps are definitely there. Love the kief and live bubble hash they pretty much always have in stock. You can't go wrong with visiting this store and enjoying the sales they have to offer