If you are looking for a dispensary that has lousy customer service and mediocre prices, then this IS the dispensary for YOU! I’m a medical patient who doesn’t drive and they are the closest medical dispensary to me. For the past two years when I’ve went in to renew my medical card they have told me they don’t have time and that I needed to call first. They do not make appointments. I spoke with the owner both times about this and they did renew my card that day. This dispensary offers a 10% discount on Mondays called ‘Medical Monday’. I arrange transportation on Mondays to go. Today I went and I didn’t receive my 10% discount. I only received the medical (taxes) discount. I asked the young woman at the register TWICE if she has applied the 10% discount, she said she did. I could see that their register receipt tape was either empty or not working, so I didn’t ask for a receipt, and she didn’t offer. During my transaction there was quite a line developing, so I left. I got out to the car, did the math, and realized that she had indeed NOT given me the ‘Medical Monday 10% Discount’ that they advertise. I immediately called, still parked in their parking lot. After explaining the story to the young man that answered the phone, he informed me that there was nothing they could because I didn’t have a receipt. He also said that I had needed to tell the young woman at the register about the Medical Monday 10% Discount. I explained why I didn’t have a receipt and that I didn’t actually expect them to do anything, but I had just been in there (I was still in the parking lot). Again I explained to the young man that I didn’t expect them to do anything, however I had asked the young lady twice if she applied the Medical Monday discount and she said she had. He apologized and agreed that he would at least talk to her. This dispensary is probably just fine for 20 somethings buying a gram or an eighth, but if you expect decent, informative customer service or are a medical patient expecting a little more professionalism, this is NOT the dispensary for YOU!
