Curaleaf - Ocala

Karen Curaleaf ocala is number one for customer service I am all Curaleaf this team is the best!!!

I've had an of issue with Curaleaf since July (Palm Harbor screwed up my veteran's discount, and then I couldn't make contact or get a reply from anyone at the company) but the manager, Alex (female), got it taken care of immediately. I visited on 12/11, during their grand opening. They had a BOGO 50% off sale, so I snagged 2 1/2G concentrates and 2 cartridges for $85 (because of the $20.80 they owed me, which Alex deducted from my total). It's a really store and in a good location; I liked the atmosphere and every employee I talked with was welcoming and helpful. My medtender was very obviously pretty new to the industry, but he'll learn. Each product is great in its own way, but I really love their Lavender (indica) 60% THC cart. Delicious flavor, awesome relaxing effects, and great sleep. Definitely not a morning strain, but that's what I got Strawberry Cough for anyway. When you need something less expensive to get you by, Curaleaf should be your first choice. With the availability of 1/2mL ("half gram") concentrates for just over 30 bucks, it's easy to try new products without spending a lot of cash. Don't forget to ask for any discounts you're eligible for; I'm thankful for their 20% off vet discount and it makes their products all that much better in my eyes.

I love this place. You can see what you are ordering on a iPad and see what the flower looks like. Staff is very helpful. Check them out!

This shop is my favorite so far in central Florida. Quality- Large variety of product, though I wish CBD oils/tinctures were offered in smaller portions. But I see new things added to the menu all the time, so perhaps that's coming! During my 4 months at this location, I have purchased a few faulty vape cartridges. I prefer a more reliable product, but I still rate them so highly because of how impressively they've handled it each time. Any other shops I've visited have had kinks, but Curaleaf Ocala has been the best at smoothing theirs out. They've gone above and beyond to correct any issues or inconsistencies, and I always leave happy. Service- I recommend always placing an online order, otherwise, there's a chance you'll be waiting a short while. Walk-in customers typically take their time, shop, ask questions, and staff appears dedicated to providing their undivided attention to the person standing in front of them. They seem very organized & productive. The very longest I've had to wait for a pickup order was 10-15 minutes, but I'm usually in and out within 5 minutes. They carry my favorite strains, and they get steady refills on inventory that become visible online almost immediately. They offer many discounts, deals, a point system, door-busters, text alerts, etc. Always something going on. Atmosphere- Security is the first to greet you once you've entered the welcome room. You must be verified before entering the main area/shop, and you may bring a guest inside following a quick photo and nametag print if you'd like. Security officer is friendly, yet firm. You're aware you've just entered an establishment that takes itself very seriously. Once you're buzzed through to the next room, the staff is casual, approachable, and always friendly. After only visiting a couple times, many were already greeting me by name. They don't appear to be receiving incentive for friendliness the way that some places do. Just a genuinely friendly crew of folks that seem to be passionate about what they do. Everyone I've dealt with has been extremely knowledgable about their product. Almost every visit, I have learned something new and helpful regarding cannabis. Recommendations from staff have always been well- informed and helpful, unlike other shops I've visited where staffers made seemingly random (careless) suggestions. I strongly recommend Curaleaf Ocala. My experience with them has been above and beyond that of any other medical cannabis shop. This is the place that can provide an all around superior experience.