97 Reviews of Dark Matter - Sunland Park
4.9
Quality
4.8
Service
4.9
Atmosphere
March 2, 2025
Hobbs, NM
Associate Roxie- Roxie was one of the best sales associate ever. Greeted me as soon as I walked in. Made me feel "welcomed" with her friendly smile. I was amazed with her expertise of being extremely knowledgeable of the products being sold. I left satisfied with my products of flower and edibles. It was a pleasant experience visiting the store in Hobbs, NM. I love how the associates not only do sales transactions but, excell in excellent customer service. The atmosphere was amazing. Friendly and relaxing. Thanks Roxie. U are awesome 👍😎
June 29, 2025
Went to pick up some buds and had an error on my order but Dark Matter employee Willie was very helpful and fixed everything. Will be coming back. Great place and great customer service
June 27, 2025
If you’re looking for great service with a smile Natalie is the one for you
You will find all your cannabis needs at the best prices… I shop only at 2 dispos… this is one of them. Packaging, customer service, material handling and knowledge.
Andrew is always great!
March 7, 2025
Hand down best dispensary! They have everything you need form budget friendly bud to ur top shelf exotic! Highly recommend Tracy, very knowledgeable and makes the experience that much easier.
October 21, 2024
I had ordered online, Because supposedly the price ranges stayed the same, I oredered JUST! a gram to test the online orders, Had no problems at all, my total was $8.00, As I go to pay, the cashier said "We are going to round it up to $10". I just stopped and and thought to myself, " If my total price is $8.00 why am I going to pay an extra $2.00". The whole reason why I ordered online was because of the price, (Im Not Complaining) BUT!! How & Why does it make sense to charge $8 for a gram online, Then charge extra $2 at the moment of purchase. What bothered me is that the Cashier was not able to tell me why he was rounding the price to $10. I think it's just so the gram can come up to $10. WHAT IS THE POINT!!!!!. If im gonna pay the same as if i was buying off somebody that doesn't work in a dispesary.
If I had a dollar for every time someone at Dark Matter managed to make my day a better one, I’d have a nice stack of money in the bank.
From customer service to quality products, knowledgeable staff, authentic atmosphere, and unbeatable hours of operation, there are very few that can compete.
May 10, 2025
This place is cheap and won't refund or let you return carts that are bunk. They wouldn't let me refund or return a multicolor cartridge not even 5 minutes after purchase. They tried telling me it's my fault. Don't trust this place.
March 4, 2025
Perfect service! Nasty Nate and Sam great budtenders!
June 4, 2025
Customer service sucks. Bought a vape pen there 9 days ago; didn't open it till yesterday only to find that it didn't work. Took it back this morning and they said (basically) - tough shit, it's over the 7 day 'policy'.
Needless to say, won't be going here again, and I hope they miss my $500 per month business.
January 16, 2025
Best shop in town
December 27, 2024
I love the deals nd the weed is good
January 11, 2024
I absolutely live this dispensary. The best prices and products in New Mexico!
To be honest for a new comer, making me feel welcome, informed me of the right things for proper disposition. I am more than greatful and honored to be your customer to such fine iniquities.
July 18, 2024
There needs to be a more organized system for getting served. People always jump ahead and it takes me way longer to get a single pre roll and these people are telling their whole life story to the budtender.
June 12, 2024
they very good products the customer service is awesome 👍
Always my favorite dispensary to visit. Best deals and best workers.
June 7, 2024
Great shop great vibes, awesome deals, good products and service.
May 22, 2024
Great experience and customer service. Best in sunland!
March 2, 2024
All team members are very kind and knowledgeable of what they have to offer. Awesome place over all have not gone anywhere else since I found Dark Matter. Highly recommend!!!
June 4, 2024
Love this place
April 9, 2024
Good quality product and friendly staff! Great deals every time i go! I’d highly recommend
March 18, 2024
Best shop in town
Best bud tender Carlos!!
I'll let people ahead of me just to get Carlos he's awesome 😎💯