
DISPENSARY
RECREATIONAL
Exclusive Kalamazoo - Recreational
Ratings and reviews of Exclusive Kalamazoo - Recreational
(34 reviews)
4.4
Quality
4.3
Service
4.4
Atmosphere
Reviews 1-24 of 34
December 3, 2025
Worst experience ever today, dutchie is having issues with addresses only showing town and state.
I spoke with dutchie and and they told me to do call in orders told exclusive also, been working fine Wyatt and Jesse and the girl delivery person.
Called today to put in a order and was told no she won't do call in orders, I said Wyatt does she said she's not Wyatt and Wyatt wasn't working today than asked if we had some other way, I just hung up informing her she wasn't going to like my review, seems like she was having a power trip. I'm sorry but that was unacceptable when they were aware of the problem dutchie was having lost my business your not the only dispensary that has what I want with compatible with prices.
August 4, 2023
Lying ass RACISTS. I came in from out of town specifically to get the credit for referral. WELL they told me because it was my first time I don't get a credit. So I come back and they said I have to bring the person in with me again to get the credit. it's obviously because I'm black because it's a bunch of white SOBs working here. It's ok I do know how to get a hold of your registered agent and serve them up a nice civil suit.
October 13, 2022
Really disappointed in my visit here. I came specifically to get the Matry's medicinals 1:1 CBD:THC patches to take on a very active vacation. Came in 30 min before closing and I told my budtender exactly what I wanted. She pulled patches off the shelf and I thought they looked weird, so I asked "did they change their packaging?" to which she said "oh, yeah! Must have." I even then proceed to tell her I love the Mary's patches because I can cut them in 4 and they still do an amazing job, which she agreed with. She packs them up, I pay, go home, open the bag and find that she sold me something called Neno's Naturals. My flight was before the store opened the next day, so I was stuck with those patches instead, and let me say, THEY SUCKED. You can't cut these ones into multiple pieces because it's built like a freaking bandaid (round with a cotton piece in the middle. So Not only did I not have enough for my trip, but even using a whole patch of that wasn't as good as a quarter of a Mary's patch.
All in all, would not recommend this place as clearly their budtenders don't know wtf they are doing.
Dispensary response:
We are sorry to hear about this visit. We appreciate you trying us out and would like to make it better! We apologize if anyone seemed rude, we really appreciate EVERYONE that comes in and try to be as professional as possible. We are sorry for the mistake. If you'd like to email us, we can help fix this if you decide to stop in again. Thanks! Hope you have a good day; we strive to get better every day! Contact
December 29, 2022
September 15, 2022
love all they had to offer
Dispensary response:
We would like to better understand why your experience here was not to your satisfaction. Please contact us so we may do our best to improve your future visits.
December 29, 2022
January 11, 2022
They have a awesome customer services and great products!
Dispensary response:
Thank you for the review!
January 18, 2022
January 11, 2022
friendly staff and good products
Dispensary response:
Thank you for your review! We appreciate your support and look forward to helping you shop with us again soon!
January 18, 2022
November 21, 2021
If you care about discretion VISIT their shop to do you're shopping
Dispensary response:
Thank you for leaving your review. If you would like to follow up with details about your last visit with us and how we could improve the experience, please email us at kzoo@exclusivemi.com so a manager can address and issues or concerns.
December 29, 2021
August 4, 2021
Love Exclusive! Cheap, good quality prerolls and refer a friend for a free one!
Dispensary response:
thank you for leaving us a review! We are so happy you had an awesome experience!! Greatly appreciate you!!
December 29, 2022
July 30, 2021
I have heard nothing but good things about the people and products
Dispensary response:
Thank you so much!! We are very grateful to be able to help!! Thanks for coming in!!
December 29, 2022
July 10, 2021
I loved this place!!! my husband enjoys their products, it really helps him with treatment
Dispensary response:
Thank you so much!! We are very grateful to be able to help!! Thanks for coming in!!
December 29, 2022
January 22, 2021
Exclusive has the biggest recreational selection I’ve seen yet and they add to their inventory weekly. In addition to their amazing wide selection, exclusive has weekly specials that change from week to week that vary from 20% off to buy 2 get 1 free and there is something for everyone on special. The bud tenders are very knowledgeable about the products they sell and go above and beyond to answer any questions or concerns about anything. This is my go-to for all things cannabis in Kalamazoo. 10/10 would recommend to everyone.
Dispensary response:
We appreciate such a positive review! Our goal is to provide Kalamazoo with the best product and service, and that starts with knowledgeable budtending. And with such a huge menu, our weekly specials are a great way to find your next favorite!
February 24, 2021
July 10, 2021
friendly staff and super fire Danky stank!
Dispensary response:
thank you for leaving us a review! We are so happy you had an awesome experience!! Greatly appreciate you!!
December 29, 2022
November 3, 2020
I’ve visited Exclusive several times since they opened for rec sales and it’s honestly my fave because you can’t beat the variety, value and service.
They have a plethora of flower, vapes, edibles and topicals, with great specials every week. I love how they send you a text on Mondays to let you know what’s on sale.
I have NEVER waited longer than 3-5 minutes when I come here, ever. The budtenders are very sweet and strike up casual conversation. They also make sure you have wraps or whatever you need to enjoy the product.
Also, they have $35 8ths ALL THE TIME if you’re in a pinch. You can also buy by the gram, it’s a great place for sampling a few strains you’ve never tried before.
Dispensary response:
Thank you for the kind review!! We are grateful you had an awesome experience! We appreciate you leaving the feedback! Have a great weekend!!
December 29, 2022
June 6, 2021
My first visit was awesome!
Dispensary response:
We love a solid 5.0 rating! Thanks for the support
December 29, 2022
1st time shopping it was a great experience and they have my favorite eatbales in stock
Dispensary response:
Thanks for checking us out! Our edible selection is massive, glad you were able to find your favorites with us!
February 24, 2021
March 6, 2021
Rachael and Will up front were AWESOME and a ton of help!! LOVE THIOS LOCATION THE MOOOOST!!! Plus everyone that works here treats you like their favorite buddy! <3
Dispensary response:
Rachael and Will are two of our best! They really appreciate such a kind review and from everyone at Exclusive, thanks for checking us out!
March 14, 2021
January 17, 2021
Loved the service, what a knowledgeable team of handsome men and beautiful women. Best looking crew by far I’ve seen, and loaded with information about their products and honest about quality or strength of product which is hard to come by. 10/10 will recommend!!
Dispensary response:
Honesty is the always the best policy with product consultation! We're grateful to have a wonderful staff, and we appreciate your kind words on their service and personal recommendation. Hope to see you soon!
February 24, 2021
March 30, 2021
Everything. I drive 3 hours round-trip just for this diamond in the rough
Dispensary response:
Thank you for your kind words! We hope each and every visit meets this high standard
April 21, 2021
November 3, 2020
TIP YOUR BUDTENDERS! They deserve it!There is so much to love about this place. The organization of curbside pickup. The easy to use of menu. BUT. The thing that makes this the best is the staff. Josh and Sen remembered me after 1st visit. They were so kind and patient. I will only go back because of these two now. They went beyond good costumer service.
Dispensary response:
Thank you for the kind review!! We are grateful you had an awesome experience! We appreciate you leaving the feedback! Have a great weekend!!
December 29, 2022
March 3, 2021
I liked the customer service
Dispensary response:
Thanks so much for leaving your review! Customer service is a cornerstone of our industry and we're happy to help.
March 14, 2021
December 21, 2020
Workers are so friendly and helpful, I love coming to this dispo because you are in and out in 5 minutes or less. I love everything I have bought there and it’s always at a good price!
Dispensary response:
We appreciate this! We pride ourselves on keeping your wait as short as possible, and giving every guest our best service. We've got new deals every week - see you soon!
February 24, 2021
November 14, 2020
Fast and friendly service. Online orders filled crazy fast and have never had to wait long for pickup. Appreciate that they always verify vape batteries and such! Onsite ATM is helpful. Love the rewards program and the weekly text with specials.
Dispensary response:
thank you for leaving us a review! We are so happy you had an awesome experience!! Greatly appreciate you!!
December 29, 2022
October 25, 2020
Outstanding menu choices, Extremely fair prices, Curbside pickup with ATM for cash, Very quick, polite and helpful with the process. My bud tender “SEN” she’s amazing and has taken care of me 3/4 visits and also loves my 2 dogs and hooks me up with treats
Dispensary response:
Sen is awesome! We hope to see you again soon, and we'll be sure to have more treats for your furry friends!
October 26, 2020
December 24, 2020
Awesome prices and awesome customer services definitely will be coming here a lot
Dispensary response:
Customer service is a hallmark of our store and we're so grateful to all our wonderful guests! Can't wait to help you out next time!
February 24, 2021