Poor customer service. They only have curbside pick up now ( I understand, the pandemic ). However, I am not very " techy " and have trouble placing orders for anything on my cell phone. I called and asked a customer service rep. if I could call in my order. She responded , " No ". I told her my situation and her response was to use my computer. I told her I didn't have access to one. I then asked her if there was any way else I can order, she said for me to " go to the library or use a friends phone ." I told her due to my health conditions, I cannot be around a lot of people. I am surely not going to ask a friend to order cannabis for me on their phone, as I feel that is a private matter. DO NOT BE FOOLED by the name " First State Compassion Center " because, they truly have zero compassion for their clientele!

September 28, 2020

S........R

the most unorganized business I have been to. lines for curbside pick up are almost an hour long. security guard overstepping there bounties telling me to move my vehicle up when in the line when there was less than a foot between me and the cars around me. they also would not let my wife use the restroom after being in the line for over 45 minutes. overall this is the last time I will use this dispensary. they should look at how Newark dispensary works and do the same.

September 27, 2020

Z........2

Where is the Variety and Consistency in the Flower Selection? Its simply unacceptable to continue to to take the stance of to saying "You have to wait for mother nature and what the mature time is for a plant". We are aware of that. Thank you. But the reality is you are a DISPENSARY! Why do you continue to operate with a "Business Plan of a High School Pot Dealer"? Why are there barely ever 1/4's and never 1/2 ounces? We Disable War Veterans certainly would appreciate the discount in price. Would it be possible to add a "Packaged on Date" on your product like other Medicinal States do? or at least disclosure of what its grown in as other states do? We understand how many card holders there are in Delaware and the lack of Dispensaries (And most certainly the lack of competition) but please remember when you first opened you bragged about the quantity of grow rooms you had, why aren't they functioning at capacity? In all fairness the other Dispensaries have also not lived up to the expectations of those of us with a Terminal Illness or a debilitating disease. But it would be refreshing to see one Dispensary Step up an own it and if not provide the actual product we need at least stay away from the canned responses and set the example. As the first Dispensary in the State with two locations you still can make a difference if you so choose. Listen to your customers and not what employees tell you they say. Show the customer you appreciate that they spend there hard earned money with you. You can pioneer the way for the others to try to emulate your legacy in the field. Your Call FSC.

September 17, 2020

S........e

They were good 4 years ago but now they are the worst I have ever experienced.

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First State Compassion Center - Wilmington

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First State Compassion Center - Wilmington

Leafly member since 2015

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56 Reviews of First State Compassion Center - Wilmington