Ratings and reviews of The Forest - Kansas City
(5 ratings / 74 reviews)
4.7
Quality
4.6
Service
4.7
Atmosphere
Reviews 1-24 of 74
May 15, 2025
My bud tender was really helpful and went above and beyond looking up the terps I needed. I ended up getting a couple of carts. They were a decent price-similar to what I've been paying on the East coast. I wish Leafly would provide the menu. I came here mostly to review what I bought.
January 31, 2025
Only my 2nd time here but it's my favorite store by far. First time Becky hooked me up and was incredibly helpful.
This second time it was the blonde with the great smile that wished me a happy birthday. Oh yeah, but thanks for starting the loyalty rewards the day After my bday. Come on! Only kidding. Best deals and I wish I would have opened my eyes to this place a while ago.
March 6, 2025
The black lady with the nose piercings was extremely rude. I got yelled at for looking around the store. Why the hell you got items on display if I can't look at them? First and last time in the store. Extremely disappointed with my treatment from them. You would think people working in a dispensary would be happy but no. I spoke with two people both rude as hell....I created an account just to write a review
Dispensary response:
We’re sorry to hear that your experience did not meet expectations. Our goal is always to provide a welcoming and professional environment for all customers. We take feedback seriously and will look into this matter further.
That said, our team works hard to ensure a safe and respectful space for both customers and employees. If there was any miscommunication, we truly regret that. We’d love the opportunity to make things right—please reach out to us directly at dwatson@theforestdispensary.com so we can better understand what happened and address your concerns.
March 12, 2025
December 6, 2024
super helpful budtender answered any questions I had and led me to a great product! Quick service with a smile, great atmosphere.
Dispensary response:
Thank you so much for your kind words! We're thrilled to hear that you had a great experience. Your support means a lot to us, and we look forward to welcoming you back soon!
December 6, 2024
December 30, 2024
Older lady behind the counter complained several times that she needed new glasses to see. She then charged me multiple times for items I did not receive because she could not see.
Dispensary response:
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered during your visit. Your feedback is extremely important to us, and we take concerns like these very seriously.
We’ll be addressing this matter with our team to ensure it doesn’t happen again. Please know that we are committed to providing accurate and exceptional service to all our customers. If you were overcharged or didn’t receive certain items, we’d love the opportunity to make things right.
Could you please contact us directly at (816) 463-0379 or dwatson@theforestdispensary.com so we can resolve this issue for you promptly? We truly value your business and hope to restore your confidence in us.
Thank you for bringing this to our attention, and we hope to serve you better in the future.
January 2, 2025
September 20, 2024
Carrie is very professional and always provides awesome recommendations!
Dispensary response:
Thank you so much for the awesome feedback! We're delighted to hear that you had a great experience and that Carrie was able to help you out. We look forward to seeing you again soon!
September 24, 2024
September 5, 2024
One of the best shops in Kansas City Missouri
Dispensary response:
Thank you so much for your kind words! We're thrilled to hear that you had a great experience. Your support means a lot to us, and we look forward to welcoming you back soon!
October 25, 2024
This is my favorite place ever. Sometimes I just wanna go in there to hang out😂
March 15, 2024
They were my favorite dispensary until I tried to redeem their promotion of leaving a good review for a .5 gram pre roll. I have been a repeat customer for nearly a year. I left a positive review on not one but 4 different platforms and they still wouldn't honor it unless I went and took a selfie in front of their mural, which was never part of the promotion. some of us have to be discreet for friends or job reasons. They showed me how little they care for their customers by losing one over a pre roll that cost them $5 wholesale. The staff is wonderful, but the management and owners are awful and couldn't care less about retaining customers.
September 2, 2024
The rewards program is constantly down there's no way more than 6 months and they just say anything to change the subject when asked about it
Dispensary response:
Hey friend!
We had to pull our reward system in May due to technical issues. We are actively working to resolve all the issues to ensure a seamless process. Thank you for your patience and understanding, we look forward to seeing you again!
September 9, 2024
June 23, 2024
I love this place! Corwin helped us out when we went and he was great. Knowledgeable, helpful, and just seemed like an overall great dude. We'll be back soon for sure!
Dispensary response:
Thank you so much for the wonderful feedback! We're delighted to hear that you had a great experience and that Corwin was able to help you out. We look forward to seeing you again soon. If there's anything else you need, don't hesitate to reach out.
July 29, 2024
July 28, 2024
Don’t hurt the managers feel-wins here or she will ban you. Lots of budtenders have attitudes here. Don’t shop here bc you can’t use loyalty points. Local cannibus around the corner is much better. Even Dr smoke or Kc Kush is better. Voting worst dispensary in September.
March 15, 2024
This dispo continues to me my FAV in KC. Staff is always so darn nice and helpful ….no egos here: tenders are happy to ask their colleagues if they don’t have an answer to a question…Consistently. Shout out to Miss April who was an absolute Doll last minute for me this eve. And Durban Glue is Perfection✨Thank you good people for your service☮️
Best local shop in town!
Dispensary response:
Thank you so much for the kind words! We’re thrilled to be your favorite local shop and appreciate your support. We look forward to seeing you again soon!
July 29, 2024
May 2, 2024
the atmosphere here is exactly how a dispensary should be... open, inviting, informative! the people here are always so happy and outspoken! glad to help! the deli style with the huge jars you can actually smell the product are a MUST! I hate places trying to sell you sealed up stuff you don't know if you'll like or not.... DEFINITELY RECOMMEND!
Dispensary response:
Thank you so much for your fantastic feedback! We’re thrilled to hear that you love the atmosphere and our deli style setup. We pride ourselves on being open, inviting, and informative, and it's great to know you appreciate it. Your recommendation means a lot to us!
Looking forward to seeing you again soon!
July 29, 2024
January 31, 2024
I really enjoyed the extra effort the entire staff showed with a high level of courtesy and appreciation. 👍🏼👍🏼
January 28, 2024
Products is a four star because in the past I have loved my purchases but haven’t tried any new stuff yet. Hannah was my budtender and she was not only incredibly knowledgeable and helpful, but she was fun and sweet, making it such a good experience. Many places in town don’t connect with customers or the community and the forest definitely does that. Hannah, you’re a sweetie and so cute! 🖤 Thank you for the tip about Sundays, see you soon!!
June 13, 2024
I love the deli style and the discount case they also hold alot of events
Dispensary response:
Thank you for your feedback! We're glad you love our deli style and discount case. We’re always excited to host events and appreciate your support. We hope to see you at the next one!
July 29, 2024
April 13, 2024
I have worked sales and customer service for a long time. I am consistently impressed with the knowledge and customer service skills of Hannah. Every time she greets me, she has a smile on her face and a warm personality that doesn’t judge someone for not knowing about “terpenes”! Everyone at the forest has been exceptional! Thank you all!
Dispensary response:
Thank you so much for your wonderful feedback! We’re delighted to hear that Hannah has made such a positive impression on you with her knowledge and customer service skills. We’re lucky to have her on our team and will be sure to share your kind words with her.
It's great to hear that your experiences with everyone at the Forest have been exceptional. We appreciate your support and look forward to serving you again soon!
July 29, 2024
It was my first time but it was great. I enjoyed the pearl gummy sale and used my 1st time buyer discount on wedding cake flower 1/8. It was a fabulous Hybrid strain...Exactly what I was looking for.
December 9, 2023
Tay was very helpful! The staff was amazing.
I was wondering what I should do about 2 different things & greatly taught.
I tried 2 different types of valves than I didn't pick out at the first, The Forest helped me quickly and actually slightly cheaper.
September 16, 2023
Ordered 1/4 of Northern lights. They gave only 1/8 and half of that was shake. I told the budtender it should be more and he disagreed until I had to hold the receipt up for him to see. Then they didn't have enough for the second 1/8 so gave 1/8 of a less potent and less expensive ice cream cake without adjusting the price. Finally I was denied the first time customer 20% discount. When I asked about it I was told that since two of the gummies were on sale I can't get the discount. The flower was not discounted at all. I was given no incentive to come back.
Dispensary response:
Hello- we are sorry to hear about your poor experience at The Forest. Please reach out to our general manager (angaue@theforestdispensary.com) so we can make this right.
September 27, 2023
June 17, 2023
I do believe in researching your flower before purchasing. I wasn't sure about the Durban Poison being a good substitute for sour diesel. After talking with Hannah and the other woman I was assured it would be an OK switch. This is the 2nd time at this store & you guys killed on knowledge as well as great customer service. I'm the General Manager of restaurant and love being wowed. The vibe is always positive and uplifting. Thanks again for the awesome product as well as customer service. I'll be back. Definitely love the deli style service too. Signed customer 4life 💚