Ratings and reviews of HERB
(473 reviews)
5.0
Quality
5.0
Service
4.9
Atmosphere
Reviews 49-72 of 473
May 22, 2021
Friendly staff, great service, great quality cannabis
March 11, 2021
Loved the delivery woman. She was so nice. Easy transaction. Quick and smooth.
June 7, 2021
all good
July 23, 2020
Herb is great, on time and when you factor in a drive, gas, parking and time, having it delivered is cheaper. The tax we pay at a shop plus the gas and time is minimized by the delivery. Bud is always very good. Presented from the four times and will continue.
November 11, 2020
Bomb prices, bomb customer service, and overall a bomb experience. I’m definitely going to use them again and I would definitely recommend to a friend. Nothing better than herb.
October 21, 2020
I love Herb! I love that they offer free delivery and that their drivers are friendly. They always have a good selection on their product and have great customer service.
June 2, 2020
They were so polite! All their ducks in a row in terms of communication, too. Call after order, a text with delivery GPS, call on arrival if you want!
Super refreshing first experience compared to storefronts. I LOVE this professional attitude towards their business!
June 17, 2020
Prompt and helpful service. Always checking in. Might take a little long if they are busy but that's like any delivery place with high demand. Only thing I could say bad is I wish they more of a variety
June 27, 2020
I loved the service and how quickly they contacted me. However, I ordered a full gram vape cartridge that would work with the select battery I have and they sent me a 1/2 cartridge of a different brand of the same strain.
I was disappointed but not enough to not order again
Dispensary response:
Sorry to hear about that error. I hope you contacted customer service about it. We stand behind our service and will immediately correct any mistakes we make. Take care!
September 29, 2023
April 17, 2020
First time ordering, the guy who picked up my call walked me through the products/strains because I didn’t know what was what. Really nice guy, and the delivery was seamless and fast. Great deals for first timers too (20% off). Would recommend to a friend!
June 3, 2019
First time visit to LA and this was my first priority, as I wasn't sure that I would know where to start. Checked Leafly to see what was around my location (a lot of options). Took interest in this place and I was very impressed. Not only did they deliver quick, service and product were great. Keep up the awesome work & thanks for a great experience.
Dispensary response:
Thanks for giving us a chance during your visit. We hope you enjoyed LA thoroughly and look forward to serving you on the next visit, cheers!
June 7, 2019
July 26, 2020
Amazing customer service and love the courtesy call after the order is placed. The quality of product is one of a kind and super fast delivery service. Highly recommended!!!!!
March 25, 2020
Great delivery service - the even called to indicate they were running slightly late due to increase demand during social distancing. Delivery person was polite, friendly and wearing protective gear - commendable and responsible behavior.
Will definitely be using them again soon !
October 26, 2020
Absolute best representatives. Delivery on point and fast 🤩
October 25, 2020
Thank you for the speedy delivery
October 23, 2019
I ordered from Herb as a first time customer. The package came nicely made with goodies and a great message. I am happy to be a customer of a company that gives back!
April 24, 2020
Herb consistently offers super fast delivery (even in a pandemic!) and friendly service. They offer some great STRONG house varieties and other new favorites. Definitely a favorite shop.
August 22, 2020
The signup experience is fast and straightforward! Ordering more as I type !
August 27, 2020
Great product, great prices, and super fast! 100% recommend.
July 18, 2019
I have not gone to the actual store, but I have used their delivery services. Herb was very professional and timely! The packaging was very nice as the product comes in a nice rectangular box with the logo. They even gave me a lighter with my first order! Along with the box is a card that lists all the deals they have which was very helpful. The good flower brand I ordered was of great quality. I would definitely order from them again.
Dispensary response:
Thanks for using our service and highlighting the experience. We look forward to serving you again, cheers!
July 19, 2019
July 7, 2019
The items were delivered in half of the estimated time. The delivery person was very polite. The experience was great.
January 16, 2020
very fast and consistent service. have ordered delivery multiple times and they always arrive within 30 min. great quality flower and have been satisfied with a variety of strains. also great inventory for edibles and cbd focused products.
May 26, 2019
Herb is the most professional delivery service in LA. It's quick (usually delivered in under 45 minutes) the staff is knowledgeable and they have friendly drivers. I’ve used them for about a year now and there's no need to look anywhere else. I like that they allow credit cards even apple pay (at pickup) and always have the exact products I want. Sure beats going to a dispensary any day. Highly recommended.
Dispensary response:
Thanks for your review and your continued support this past year. We can't wait for you to see what we have in store for the future. Cheers and see you soon!
May 31, 2019
October 6, 2019
My favorite delivery service! Their menu is great & drivers are always super friendly. I love how quick they are & quality of product is always good.
