Ratings and reviews of JADEROOM OC
(1 ratings / 17 reviews)
4.7
Quality
4.6
Service
4.7
Atmosphere
Placed a pick up order that was supposed to be ready in 30 min or less.
I was on the way to the store 35 min later when I noticed my order still had not been confirmed. I called to double check that it was being processed and it took the receptionist a while to even find my order. By the time she did, I had arrived and was sitting in my car.
I gave her my id and waited again for her to verify. Then I waited again for my order to be processed. When she came back out, she informed me that half of my order was out of stock. I would have cancelled the order completely and gone somewhere else if it wasn’t already 9pm, leaving me with limited options.
To top it all off, they tried to charge me $5 to use a debit card. First time here and definitely last time.
They were great! From the security check in to check out. Informative, kind, and helpful. Pretty good prices too!
Dispensary response:
This means the world to us! Thank you so incredibly much for supporting Jaderoom, and the entire team appreciates you!
October 30, 2024
Super easy to order and they have all my favorite gummies. I also love that they deliver to me. Super convenient, staff are all super friendly and helpful!
Been purchasing from Jaderoom for awhile now and haven’t had any issues! They offer one of the best selections in the area and everything that i’ve purchased has done me well.
August 16, 2023
Cannot thank Sarah and Kyle enough for such excellence taking care of my needs for relief from severe chronic pain. Would highly recommend their knowledge, recommendations and dependability getting my meds to me. Fantastic TU guys soooooo much ❤️❤️🫶🏻
Dispensary response:
Jaderoom cannot thank you enough! We are thankful for the kind words and support!
September 26, 2023
July 13, 2023
Shout out to their team! This was my first online order and they made it extremely easy. I ended up getting a promo when I came in as well. Appreciate everyone there!
Dispensary response:
We appreciate you! Always here for you, please don't ever hesitate to reach out if there is anything we can do!
September 26, 2023
April 25, 2023
Everyone was very polite and helpful, especially Kenna. Pricing is competitive and ample product selection. Will be returning.
Dispensary response:
We are only as great as the customers that choose us! Grateful for all of the love!
September 26, 2023
the vibe here is so fun. you actually want to hang in the store. everyone is super helpful. pickup order on Leafly was crazy fast and easy. ready in 5 minutes!
Dispensary response:
Thanks for sharing this experience. This is exactly what we love to hear! We can't wait to see you again!
September 26, 2023
September 11, 2022
Competitive prices and a good selection
Dispensary response:
Thank you so much!
September 26, 2023
July 21, 2022
This is my number one spot. Hard to find places good anymore but definitely worth checking 5his place out
Dispensary response:
You are #1 to us! Thank you for all of your kindness and support!
September 26, 2023
July 21, 2022
Great experience at JADEROOM OC in Santa Ana ! Love all the brands and quality !
July 21, 2022
Great service , my go too in oc !! So many options !
Dispensary response:
Always here for you! You are amazing!
September 26, 2023
July 21, 2022
My favorite place to pick up! 😻
August 27, 2021
The lady behind the desk was as kind and beautiful as an elf in the real world. Every worker followed her lead and was charming, kind, funny, and listened to me. This is my new place.
September 25, 2021
Love it here!The service is top tier and the employees are so friendly. They know exactly what we need and gives insight on what may or may not work for us. The place is well-organized, beautifully setup, and clean. It’s like a playground haha we always a fun time!
July 22, 2021
Wonderful help in getting what I needed
Made me wait all day just just to get a message saying that my item's were picked up.