MUV - Fort Myers

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5.0(8)

4.8

Quality

4.4

Service

4.8

Atmosphere

Nothing to dislike,everything too like, The knowledgeable and very friendly people that work there the atmosphere and definitely the quality of the vapes and rosin is outstanding!!

Dispensary said:

Hi there ABVAVG! Thank you so much for this 5-star review. We really appreciate you taking the time to provide this feedback for us and our patients. We are ecstatic to hear that you are enjoying our Ice Water Rosin and Vapes just as much as we do! Here at MUV, we are absolutely committed to walking side by side with our patient’s on their quest for wellness while empowering them with the proper education of effective cannabis-based theories. We strive to make the experience as positive as possible and we're glad to hear that Fort Myers is doing just that! We truly appreciate your support and look forward to serving you again soon!

I loved the place! My first time going to a dispensary and I got the best treatment ever! Definitely going back soon

Dispensary said:

Hi there! Thank you for taking the time to provide us with this outstanding review of your experience at our Fort Myers dispensary. We are delighted to hear that our Fort Myers crew was able to treat you with such amazing customer service and help you medical marijuana products you deserve. Here at MUV, we are inspired by our first hand connection with our patients and caretaker communities and driven by the opportunity to make a difference. We appreciate your support and look forward to growing our relationship in the future!

Great Products Especially the G Pods they are fire 🔥, Always got good random deals, and the are always fast and friendly.

Dispensary said:

Hi there! Thank you for your generous review! We are very appreciative of the time and feedback we receive from our patients. We are happy to hear that our products meet your expectations to also include the customer service provided to you. We continuously strive to ensure our patients are well taken care of by providing top quality products and excellent customer service. We thank you for your visit with our Fort Myers location and we look forward to your presence in they very near future.

Friendly Staff that provides great information on products..

Dispensary said:

Hello there! Thank you for taking some time out of your day to provide us with a great review! Here at MUV, we take so much pride in delivering top quality medical marijuana products and great customer service to all of our patients. We are so thankful for your support and we definitely look forward to seeing you again soon!

Great product, great staff. Love the sour Jack!

Dispensary said:

Hello there! Thank you for taking the time out to provide us with a great review! We are very happy to hear that your visit with our Fort Myers location was a pleasant one! We are also ecstatic to hear that you're enjoying our Sour Jack strain! Here at MUV, we are 100% committed in providing top shelf products and excellent customer service. We truly thank you for your support and we look forward to serving you again soon!

Wow. What can I say about Muv ? The first time I went, I was excited because I was referred by an employee of different dispensary, so I thought " this place must be great if they are sending me to their competition." It wasnt. I was rushed through by a young kid basically taking my order like I was at McDonalds. Every time I'd ask a question I'd get a one word answer, he roll his eyes and then go fetch the product. No sales pitch, no knowledge, no conversation, and he seemed completely irritated I was even asking about the products. I felt super rushed and ended going home with products I didn't even want. I chalked it up as an annoying experience but decided to try it again another day. This time, I brought my Autistic husband who was treated so rudely I had be THAT person who asks to speak with the manager. Not only was our salesperson rude, she was loud, abrasive and accused us of transferring prodcut. We are a middle aged married couple with 50 bucks to spend, really ? I explained I too have my card and was just handling the money for him. She wouldn't stop being rude and finally my husband says.. "I'm autistic, could you please just stop. We're just trying to figure out what I can afford today. " Nothing. No response, just a stupid smug stare. At one point she huffed off. I'm thinking.. these people are supposed to be kind and compassionate, assisting patients who are hurting mentally and physically? How on earth are these kids representing this company? Zero customer service skills, totally apalling. I finally spoke with the manager and he apologized for their unprofessional behavior, and mentioned his son too has autism. I asked " would you want your son to be treated this way from a pharmacy or health care provider?" Obviously he said no. I would advise that manager not only trains his staff but familiarizes himself with the ADA. Really disappointed. Beautiful dispensary with crappy, young, inexperienced associates.

Dispensary said:

Hello there! We are deeply sorry to hear about your experience with our Fort Myers location. Here at MUV, it is never our intention to make any of our patients feel like they are not valued. We take pride in delivering excellent customer service so hearing about your experience is very saddening for us! Our main priority is providing top quality products with superior customer service to every single one of our patients. We are appreciative of you returning for the second time, as this shows your loyalty to MUV! We truly value you as a patient and would like the opportunity to make this right- if you can send an email to support@altmed.co so we can look further into the situation. Again, we are truly sorry for the experience and we look forward to hearing from you soon!

Love the drive thru!!!

Dispensary said:

Hey lsmoke420, We thank you for your positive feedback and we appreciate your 5 star rating! We are pleased to hear our team and our drive thru made your experience pleasant and smooth. We thank you for your support and we look forward to serving you again soon!

MÜV is definitely worth the trip. They have some of the best concentrates around.

Dispensary said:

Hello IrieVibrations, Thank you for taking the time to provide us with a review of your experience. We are glad to hear you've been enjoying our products and we hope to see you again soon!

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MUV - Fort Myers

8 Reviews of MUV - Fort Myers

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