Love this place except one thing I find disgusting. They have a tip jar. I don’t go there often because it makes it feel like I’m at a bar. I go there for medical issues. I avoid it because I’m not at the bar. Pay your employees and remove the tip jar. We haven’t legalized it in Florida yet and most people have spent thousands in the first year for pain relief. We end up with non-returnable items we can’t use. Come to find out, the patches can’t be cut either because they are “encapsulated. “ If I can find a better option for gels, I won’t return.

Dispensary said:

Hi Mstletoe, we are sorry to hear you are disappointed but we appreciate your feedback. At your earliest convenience, we kindly ask that you please contact our Support team at Support@altmed.co in order to further to assist you. We appreciate your patience and we look forward to hearing from you soon!

Friendly, knowledgeable staff and comfortable atmosphere!

Dispensary said:

Hello there, thank you for taking the time out of your day to leave us with this wonderful review. We love to see things like this! Here at MUV, we strive to ensure we are providing each patient with the best customer service and medical marijuana products available. We are thrilled to see that the Longwood Team was able to facilitate that for you. Your feedback and support is extremely important to us and we look forward to making your next visit with us as memorable as the last!

After being a regular patient i will no longer be back to longwood muv. The manager was rude about a policy update but we went to the Orlando location right after same situation no problem, so now i will be going out to orlando location, Sucks since i work right next to muv longwood location.

Dispensary said:

Hey Inkdupcheeze710, we are sorry to hear you are disappointed but we sincerely appreciate your feedback. Please allow us to take a closer look at this for you. At your earliest convenience, please contact our support team at Support@altmed.co to further assist you. We thank you for your patience and we look forward to hearing from you soon!

Quinn H.Quinn H. 5 minutes ago I loved this place, we regularly shopped here and I highly respected the workers here. The flower was spotty on it they have it due to high demands but the concentrate was always good. I tried patches, creams, everything thanks to suggestions from the workers. However, they just lost two loyal customers. They changed their policy about guests (even though my “guest” has their medical card) we can’t converse about what we want to purchase together as a home, well their menu online isn’t up to date, and they didn’t even have a menu in store with what they had, then trying to converse with my partner about my medications the worker got salty with me for asking questions which hey a policy change you’re literally telling me about as I stand here usually there’s some kind of niceness to the delivery of any policy update, nope then the manager steps in and says I can’t go out and come back in they won’t serve me..... okay cool I come by here at least three times a week. Not anymore ✌🏻 Don’t spend your hard working money where people can’t respect you through a simple policy update.

Dispensary said:

Hello there Quinn! We are truly sorry to hear that your last visit with our Longwood dispensary was not up to your expectations. Here at MUV, we take pride in ensuring every single one of our patients are completely taken care of and it is never our intention to come off as disrespectful. We'd like the opportunity to hear more about the situation, if you can send an email to our support team at support@altmed.co, it would be greatly appreciated. Quinn, we want to thank you for your feedback and we look forward to hearing from you soon!

I love MUV products, and the Longwood store! The staff are great too! I had a product issue, and Jamie Pomeroy fixed it almost immediately! They always go above and beyond! I left my cane there when I was picking up an order. They brought it to my home the very next day, and I didn’t even order anything!

Dispensary said:

Hi Tillianne! Thank you for providing us with a review of your experience and we greatly appreciate the kind words! We are very happy to hear Jamie and the rest of our Longwood team was able to assist you and rectify any concerns you may have experienced. Here at MUV, we are completely dedicated to providing all of our patients with high quality products and great customer service! We sincerely appreciate your support and we look forward to serving you again soon!

Been to a few different shops and this is the 1st one I actually WANTED to leave a good review for. Product is definitely on point. By far the best in the area. Check this place out...even if you think you already have a favorite spot.

Dispensary said:

Hi Ohiogator, Thank you so much for providing us with your positive feedback and we are really happy to hear you are enjoying our products! Here at MUV, we are completely devoted to providing each and every one of our patients with top-notch quality products and customer service! We appreciate your support and we look forward to serving you again soon!

MUV - Longwood

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MUV - Longwood

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17 customer reviews