22 Reviews of nuEra - Aurora
4.9
Quality
5.0
Service
5.0
Atmosphere
November 9, 2024
Daphne was wonderful and got me on a new brand. It was a great experience and she has a great knowledge of her stuff. Thank you! You rock 🤘
Dispensary response:
We're glad to hear Daphne got you onto a new brand. we hope to see you in again soon!
November 9, 2024
March 10, 2025
I have been coming to this dispensary for over two years now and I have never had one complaint about the product or their service their staff is absolutely wonderful....nuera is the only dispensary that I shop at
Dispensary response:
Sorry it took so long to reply to this, we really appreciate you taking the time to share your review.
December 16, 2025
November 19, 2024
Great place HOWEVER THE WEBSITE IS NOT UP TO PAR TODAY NOVEMBER 19 NO MENU THIS WEBSITE IS A JOKE AND THEY KEEP SAYING THEIR WORKING ON FIXING IT BEEN SAYING THAT FOR MONTHS IF I CAN'T SEE THE MENU I WILL HAVE TO TAKE MY MONEY TO ANOTHER DISPENSARY
Dispensary response:
Hey there, we're sorry to hear our menu was giving you such a problem! Our online system is constantly changing as we're always trying to update it and make it better for our customers. We hope the next time you come in, the issue will have resolved itself. If not, please ask for our managers as we want to rectify the situation right away.
November 22, 2024
January 24, 2025
Kass was really wonderful. She helped me a lot. Thank you Kass
Dispensary response:
Thank you for your great review! We hope to see you in again soon!
February 10, 2025
I’ve been to nuEra several times, and each trip has exceeded expectations. They have the product I’m looking for, are always courteous and knowledgeable, and overall the workers just make you feel at home while in the store. Where many of the other dispensaries have felt cold and purely transactional, nuEra employees offer the warmth I’ve previously only found in other states. The Aurora location has become and will stay my go to spot for all my dispensary needs.
Dispensary response:
Thank you for your kind review!
November 9, 2024
March 25, 2024
The staff is fantastic and super helpful. They're the absolute best!
Dispensary response:
Thank you for thinking our staff is the best!
November 9, 2024
Everyone was very friendly, it was easy to pickup my online order. I'll definitely shop here again
Dispensary response:
We hope to see you in again soon!
November 9, 2024
January 21, 2023
Location is perfect, staff is ALWAYS helpful, there are always plenty of checkouts open making a quick in and out, and nuE ALWAYS has the best sales! Want to mention Blake W specifically, professional and personable! Keep it up guys!
Dispensary response:
Thank you for your great review!
November 9, 2024
November 19, 2022
My favorite in the entire northern Illinois region. COME HERE!
I had a problem with the ATM machine. Tender Tyler spent his afternoon working with the ATM people, his boss Jim and myself. Big thanks to Tender Tyler and Jim!
I will continue to use NuEra!!!
Dispensary response:
Thank you! We truly try to stay on top of any problems our guests may have and we're glad we have you as a customer at nuEra Aurora! Stop by soon!
December 24, 2022
October 16, 2022
Excellent, friendly, knowledgeable staff that are the kind of salespersons you actually look forward to dealing with.
Dispensary response:
Thank you! We always strive to make that experience enjoyable!
December 24, 2022
June 4, 2022
My budtender Kay was very helpful and knowledgeable! This was my first time at this location and it was clean and operated smoothly for a nice in and out experience! They Lao let me know about some great deals! I will definitely be back!
Dispensary response:
Thanks for the 5 stars!
October 6, 2022
October 12, 2022
Clean, quick, and friendly!
Dispensary response:
Thank you for the words!
December 24, 2022
May 6, 2022
Hallow was a great budtender. Made great recommendations and was super knowledgeable about the product. Will definitely look for her if she's working next time!
Dispensary response:
Super star customer service people at nuEra, thanks for sharing
October 6, 2022
February 27, 2022
Man, I can't believe how chill this place is. Blake and Jake are literally my favorite budtenders. They're just so friendly and personable. They always have really good recommendations on products. Ask Blake about his favorite extracts!
Dispensary response:
Thanks so much for leaving us this review, we appreciate it
October 6, 2022
May 28, 2022
Yo Hallow and the squad were awesome and made my first time pleasant!
Dispensary response:
So great to hear and can't wait to have you back.
October 6, 2022
March 5, 2022
First time going in and it was pretty chill and great environment too! Kat who helped me at the register was great too! Will definitely be coming here more often.
Dispensary response:
Thanks for the 5 stars!
October 6, 2022
June 4, 2022
AnJell was Amazing! She is very friendly and I love coming to see her! Everyone is always great, this is my favorite dispensary in the area
Dispensary response:
We strive for the best, so it's great to hear
October 6, 2022
February 15, 2022
This is my new favorite dispensary. The people are welcoming and knowledgeable. It’s actually FUN to go there. You’ve got a loyal customer now.
January 5, 2022
First time visiting, everyone at this place was cool af. Hallow checked me out and signed me up for the rewards program, very friendly and professional. Joe G was also very helpful aswell
Dispensary response:
Thanks so much for the 5 star review! We appreciate it.
February 4, 2022
June 4, 2022
Kat was amazing at explaining how things work. Bud choice was outstanding. Would recommend to anyone.
Dispensary response:
So great to hear, thanks
October 6, 2022
March 23, 2022
Hallow was really nice and helpful.
Dispensary response:
Thanks for taking the time to leave us a review.
October 6, 2022
January 22, 2022
Awesome sale/prices, products and personnel! Very helpful and and nice! Thanks! 💓
Dispensary response:
Thanks for taking the time to leave this wonderful review.
February 4, 2022
