nuEra - Frankfort Kentucky

Had an issue with a pen I got from dark horse that I wasn’t too sure was gonna be a fixable problem. But it was! If only dark horse pens worked as well as this dispensery does. They’re lovely. Friendly and welcoming. Knowledgeable and professional. Thank you Jackie for helping me out with my issue! My go to place here in central ky.

Scarlett is a great representative at nuERA. She helped me with all my concerns and covered all of my questions. She really took time with me. She is super knowledgeable about the products and makes you feel at ease! All the staff is wonderful as well! I’m definitely going back to nuERA!!

Stopped in for the first time and was really impressed. The staff and management were friendly, knowledgeable, and made the whole experience easy and comfortable. Great selection for all your medical THC needs and a welcoming atmosphere. Glad to have a place like this in town—I’ll definitely be back!

Great ppl and products

Knowledgeable and helpful

Amazing atmosphere and excellent customer service was very pleased at the knowledge and professionalism I experienced would highly recommend

Ok wanted to wait awhile before reviewing, so that said what a nice bunch of employees. I came the 2nd day and was welcomed with hand warmers and a cookie 👍. Staff was excited and I certainly enjoyed their delightful attitude, I got a goodie bag filled with cool stuff 👏👍, thank you for that . I got the RS54 $60 1/8 it had a very pleasant earthy taste and tone , so yea pretty good. Went back again to try a stronger one , I once again was as a patient was welcomed . This time I went for the Banana Blast , I really did not get much taste from it but it worked 🤣. So yesterday I went again and got the 8” Bagel, wow it was the BEST out of all 👍😎 . I also was educated about gummy’s no more than 100 mg per pack, so I am waiting on a 2 pack gummy’s, to much sugar being a diabetic eating 10 gummy’s at a time 🤯 . Overall I will be returning 👍❤️👍😎

My first impression was how clean the store was, and then I was met by the most professional dispensary staff that I have encountered throughout my state travels. They made it very simple and fun to find the correct vaporizer for my needs, which turned out to be a Davinci MiqroC. A quick review of this product would be how simple it is to use and clean, along with concise directions on how to operate it. It’s great because it can take dry flower or concentrates. Thank you so much Scarlett and Jackie! I will definitely return!

A quick and easy stop, very knowledgeable

A very professional, friendly and clean dispensary. Very knowledgeable staff and very helpful to patients. I have always had a pleasant experience here and will be back.

Excellent service

I stopped by the store today with some questions and met Brad. We got to talking about the product and then my questions started to ensue and he was very knowledgeable. He answer most all my questions and I wStoppedas very comfortable when I left. I did go into the store to see the really nice store and Gabby answered some more questions I hand on products, prices and processes. Very nice and informative store

This location has quite a journey to reach the most basic levels of every element except for the human part. I understand supply is limited and that simple fact controls the experience. Price is outrageous.