I've went to Patriot Care many times and haven't had a problem, but my caregiver went in for me yesterday and they didn't give him my 10% off discount for having Masshealth. They wouldn't let him see the product he was buying, the young man told him he couldn't let him see it....uhh why? when you are buying something for top dollar you should be able to see it! Hes not a patient, he's going in for me as my caregiver so he should of got my mass health discount. I've never went in there before and asked to see something and been told no, so I'm not sure why he wasn't able too but didn't make me to happy!