Puffy's Dispensary - Main St.

Tonight I sent a pickup order in at 733. It was followed up with a call to make sure I'd be there before close. I assured the tender I would so she processed my order. I was there within 5 minutes. I was trying to help speed up the process. I was also hoping to get some disposables pens, but I wasn't sure which one's so I hadn't ordered them online. When she informed me that I was short on my allotment for what I wanted. I apologize for wanting to change my order she became very short with me. Said she'd really like to be able to go home sometime. I again apologized for changing my mind off the bud. She responded with she could have been doing something else like cleaning. I again said I was very sorry and then I asked if I wasn't allowed to come in 15 minute before 8? and if there's a cut off time. I thought you are open till 8. I get there's a process and procedures to close and I just added to it by not wanting the bud. I apologized again for making things difficult. I again said I was very sorry for making things difficult and I put a $20 bill in her bucket as a sorry for being a pain. I pointed it out stating I hoped it helped with my inconvenience her and her time. Grabbed my bag mentioned this review and left. I have never left a weed store so mad.... or mad ever. She is one of usual tenders I see. Puffy's is usually my one stop shop. So sad this was my experience.

The butt tenders are always friendly and willing to answer any questions and always willing to help. They are the best dispensary in Rapid City in my opinion.

This is the only dispo I will shop at. The quality and personal experience, is why I keep coming back. Other dispos in Rapid sell crap and treat you as a number. I can walk in on any day, and they know who I am and what I like.

Long-time patient. Never had a poor experience!

This is my home base. They are definitely a bright spot in Rapid...the staff is amazeballs meataballs and they rock it every single time. Great atmosphere, very knowledgeable, they always make me feel like they care about us patients. I highly recommend this place 👌🏻

This is the only dispo that I attend. Keanna, Stacia, Amara, and Ethan all provide pleasant friendliness and excellent knowledge whilst serving and helping to make selections. I highly reccomend this place to everyone!

Needed an alternative Puffy's. Sturgis location is all wack thanks to Rally vendors. Placed my order and was ready to go at my arrival.

The west side location is my home base. My goto store the staff there is always helpful informative and knowledgeable. Keanha is one of the top bud tenders you’ll find there. She always greets you with a smile and helps anyway she can. Five stars

Great service from Keanna at the west main location! Had a great playlist going and made my experience worth with shopping today. Will definitely shop there again:)

The story of Puffy survivng cancer and this store being locally owned is why I shop here! The owners care about patients and they provide the best quality in the 10 other stores in South Dakota I've been to!

This is a great spot. The staff is always friendly and the products are top notch. Highly recommended!!!

Love this place. Best bud Tenders in town. Gavin is amazing.

Great place to shop at for your needs. Staff is great all of the bud tenders provide great recommendations and are friendly. Product selection is larger than others with a variety to fit everyone’s needs. The staff create a great atmosphere from the moment you walk in to the moment you leave making you feel valued.

very nice place, great bud tender, and the product was outstanding. I live 60 miles away and will definitely be stopping back.

Newcomer to the area. The owner was very informative and can’t wait for my next visit. Thank you so much

Paul is friendly and very helpful

Puffys is officially my go to shop in the South Dakota area. Good variety of product, clean & safe environment, and the most friendly/ knowledgable budtenders in the state. Any need or question I have Puffys and the staff have always taken care of me!

Leader's in the South Dakota cannabis industry! Best place in all of South Dakota and most knowledgeable staff. I love that they are locally owned and give local artist opportunities to shine as well! 1 million stars!

I recommend everything!! Even from day one they were and still are amazing!! I first went to Puffy’s for their Grand Opening and the people working there are amazing!! So kind, considerate and very knowledgeable!! Most of all they actually care it's not a fake show and dance to sell products!!! At the grandopening the owner came out and talked with us while we waited for them to open and he helped me with my walker and when I was done he even helped me to the car and put my walker in the car for me!! Fast forward a few months and whenever we see Mr. Jeffries he is always kind and friendly just like his staff. I can't say enough good things about Puffy's I highly recommend Puffy's Thank you so much for all they are doing and they are greatly appreciated for all they do

I have been going to Puffy’s since it opened .Had a great conversation with Kittrick about how he came to run Puffy’s. Raven was one of my bud tenders she was very knowledgeable and friendly. Brandon was another who knew what he was doing. In fact everyone has been great. I am hoping that when more dispensaries open the prices will go down. I will recommend this dispensary to all my friends.

I regularly travel across the state and make it a point to try and visit every dispensary after they open. (I'm a little behind now, but hey, it's a big state). Since it first opened its doors, Puffy's Dispensary has consistently provided amazing customer service in a relaxed and welcoming atmosphere. Their knowledgeable and compassionate budtenders are always happy to assist patients in making choices to best fit their needs. While we don't have all the products we are looking for in South Dakota just yet, Puffy's has managed to find some of everything available in the state and bring it all to Rapid City. Over the last several weeks, the quality of raw flower has been steadily increasing in SD and as it does Puffy's seems to have the ability to find the best flower available making them an easy choice for any patient or their caregiver. Thank you Puffy's!!

The staff are always super friendly and never make me feel judged. Brandon was a big help narrowing down what I needed and looking up my past orders to help me remember what I wasn't into. The selection grows every time I go in so there's always something new to try. 10/10 would recommend

I had a most rewarding time shopping at Puffys. Charles was my budtender and was very knowledgeable, sharing his results from different strains, explaining in-depth the products I asked about and helpful observations I didn’t think of asking. I’m very pleased with stopping and plan to do again. Thanx Puffy's and Charlie.

So far, my experiences with Puffy's have all been positive! The employees/budtenders are very friendly, though a few of them aren't very knowledgeable quite yet. Which isn't a problem for me, but if you're new to using cannabis it could be a little overwhelming. The prices are a little high, but thats fair because everythings still new and getting running. It's worth it for sure!