The Roots, Raspberry

I love this chain of dispensaries. The staff is welcoming and friendly. My favorite product is the pink guava gummies. They taste link pink starburst. Highly recommend!

The identification card checker and my main budtender who met me @ the pickup window Monday evening, (Labor Day ‘23) were great. Raspberry roots had a 30 percent off Labor Day sale. Despite this, I was trying to practice discipline. To my surprise, there was a problem with my online order. What made it worse, was it was out of my control, it was an inside problem, made by whoever made the sale nd fixed the website. They deserved the “disgust vibes,” I was given by the supervisor when my budtender went to get help. I ended up telling my budtender to just remove the issues, it’s not that serious. But I don’t appreciate them trying to make me feel bad about selecting options they allowed on their website. If it’s not an option, don’t make it one, simple. Ill be falling back from this dispensary for a while, theres too many others.

I keep saying this...Tyson is one of the best budtenders in town. If not the best. He works the pick up window so I think his expertise is ⁶kinda wasted there. But he can add to you order if you talk to him and he's not busy.

This place continues to advertise and allows one to purchase for pick up, $2 prerolls. In addition, when made aware of their false advertisement, they will contact the customer via phone or email, blame their false advertisement on the customer. They report the cite has been taken down, however, I can still order $2 prerolls for pick up. Not impressed with their customer service or quality of their product. Fortunately, there are many shops in the community that practice good customer service, and quality product. This place is not one of them. Don’t waste your time or money with them!