overpriced and bud tenders don’t know shit. gives you the wrong shit half the time
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About this dispensary
Leafly member since 2018
dispensary Hours (Pacific Time)
19 customer reviews
Before all this quarantine stuff I've had good experiences here but apparently now customer service is gone once they have your cash in hand. A couple weeks ago my girlfriend ordered 2 cartridges online. I waited in the car while she went to the "pick-up window". They asked for payment and held the bag with her order until they got the cash. She checked the order as she walked away and saw they gave her completely the wrong items. (One cartridge which was not one she ordered and a dab syringe) She hadn't moved more than 10 feet away and went right back to tell them they made a mistake. They refused to correct her order and told her there was nothing they could ( more like would) do unless the items were defective. Moral of the story: IF YOU GO HERE, CHECK YOUR ORDER BEFORE YOU PAY! (Better yet just go some place that actually gives a crap about its customers) We will NOT be back. 😡👎
They had 3 guys manning the door, but none of them knew how to communicate their ID check procedure which included making you look directly into a security camera (does anyone else even do that? It was weird). The bud tenders didn't even know their own inventory. We asked for Jesus og, they sold us Jesus. We even asked to confirm it was the correct stain, but they wouldn't let us close enough to read it. To top it off, everything thing was way overpriced.
BEAUTIFUL Store!!!! Incredible selection with tons of well lit parking So many deals and specials! Renee is so fantastic and patient. I had so many questions! She had so much great information to share! Selena, appreciate your recommendations and the chat!!! I’ll be back here BECAUSE of the BUD TENDERS here!!!! Favorite staff ❤️☘️ Thank you!
Renee was a gem of a bud tender. Definitely helpful and knowledgeable re:medical needs. Came in wanting just a bit of cbd flower and left with a bit more, but that was mostly due to better prices than what I can get closer to home. Grateful for the help she gave and the variety of products I am actually looking for.