I placed an online order yesterday totaling over $150, including a $65 cartridge I was excited to try. When I got home, I realized I’d been given the wrong item — a Traveler vape, which costs $30 less. I called the store right away, and while the initial rep was polite, she couldn’t provide a solution without the manager. After following up, she informed me they couldn’t do anything because I had opened the package — even though I only opened it to discover their mistake. Their only offer was 10% off my next visit, which doesn’t make up for being overcharged due to their error. I was also frustrated to overhear a staff member saying that since it was an online order, it wasn’t their fault — as if customers should be responsible for staff pulling the wrong item. With so many dispensaries in the Capital Region, I’ll be taking my business elsewhere. Limited selection and poor customer service make it hard to justify returning. Very disappointed.
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About this dispensary
Silver Cannabis Company - Albany
🌿Welcome to Silver Cannabis Company! New York's Best Cannabis Curators🌿 Located in Albany, New York, our stunning dispensary boasts a prime location with top shelf products. We are conveniently located in Albany and we proud to serve surrounding areas including Rensselaer, Glenmont, Loudonville, Guilderland, Latham, Troy, and more! We are here for all your cannabis needs with educated budtenders who are eager to serve you with a smile. At Silver Cannabis Company we carry Flower, Pre-Rolls, Cartridges, Concentrates, Edibles, Tinctures, Topicals, CBD, and much more! Our Albany dispensary is the perfect addition to your visit to this beautiful capitol city. Whether you're immersing yourself at the New York State Museum, admiring art at the Albany Institute of History & Art, paying a visit to the University at Albany, or catching a show at the MVP Arena or Troy Savings Bank Music Hall, we have just what you need to get the vibe right. Located at the rear of Stuyvesant Plaza, get your shopping done and end your errands with us!
- 10 Executive Park Dr., Albany, NY
- call 518-977-3770
- Followers: 18
- debit cardcash
- License OCM-CAURD-25-000228
- ATMStorefrontADA accessibleRecreational
Hours and Info (ET)
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Ratings and reviews of Silver Cannabis Company - Albany
Quality and selection of gummies was great. Staff was wonderful and the atmosphere was great, quiet and serene.
The staff were thoroughly helpful, the menu had many options, and my purchase was quick and easy! I like how tax is included on the in-store menu. Definitely worth popping in for a visit!