Name: Silver State Relief
Address: 175 East Greg Street, Sparks, NV, 89431
Telephone: 775-440-7777
Rating: 4.4

Silver State WAS the only dispensary I purchased from. Covid changed that. Many other dispensaries have product online through Leafly and one can actually purchase through Leafy. Why that option isn't available for Silver State, I do not know. In addition, Silver State's website sucks so far as info on various product, searching, and purchasing. You've lost a customer.

Dispensary said:

Hi Bestnyet, We're very sorry to hear that you are unsatisfied with your experiences with us since Covid. We are working very hard every day to learn and improve upon our operations. Currently we offer online ordering via Dutchie for curbside pick up and Blackbirdgo for deliveries. Unfortunately, for the time being we are unable to do in-store pick ups via any avenue because of overhead from the Cannabis Board. We have all the THC information on our website under the "In-Store Menus" tab. If you're looking for terpene information, we are more than happy to look up any test results for you--just go ahead and give the store a call at 775-440-7777 or an email via info@silverstaterelief.com. The reason why we don't include the terpene info on the website is that we can go through multiple batches of the same product every day/week and the terpenes can change drastically from one plant to the next. Depending on how quickly a product moves, the terpene information can change every couple hours, thus making everything very inaccurate. Calling ahead of your visit can ensure that you know what we currently have on hand. Hope this clears things up a bit! If you have any further questions or concerns, we would be more than happy to help you out. Please call the store at 775-440-7777 Thank you!

Used to be my favorite dispensary, come in today on my birthday that happens once every four years and not even offered my free pre rolls that is stated on the listings for deals. Long lines as well. disappointed to say the least.

This was my favorite dispensary in town until I received the worst customer service I have ever experienced at a dispensary. I purchased two .6 g binske cartridges both each containing the name banana (thinking I was making things easy). The bud tender sold me my products and told me to keep the receipt in case anything happens. As I sat in my car, I noticed one cartridge was very low. After instantly returning and speaking with Garret, I was told it was just headspace and they use larger cartridges than the oil amount 750g cartridge for the 600 g oil. I then said, well shouldn’t they be the same? And then after inspecting my receipt closer, I noticed they swapped out one of the banana cartridges I ordered for a 500mg cartridge called Hoover dam, which wasn’t even on the menu. When asking about this, I was told it was my fault for not inspecting the receipt that was sealed inside my childproof bag. I was then called a liar by the budtender, saying I actually did order the mistaken cartridge even though it wasn’t on the menu. After questioning the customer service, I was then called a liar again and repeatedly told I was being unprofessional. I then said with this treatment I will not be coming back, and the bud tender said it doesn’t matter because the line is huge and my business isn’t important. He then waved me out the door. Such a terrible experience to be called a liar and treated like a scammer when it wasn’t even my mistake in the first place. This guys name was garret and I hope to never see him again.

Dispensary said:

Hello Andrewstieb, We are so sorry to hear about your unpleasant experience with Garrett, but appreciate your feedback. We would love the chance to remedy this issue and to prove to you that we can offer you the best experience out there. Please call the dispensary at your earliest convenience at 775-440-7777 and ask for the Dispensary Manager.

It’s a very great place to get what you need to get your day started!

Dispensary said:

Thank you for your kind review! We appreciate you so much! We look forward to seeing you again. - The SSR Team

Abby at the Fernley store is the best!!! Her recommendations never disappoint. We look for her every time!!! Thank you Abby!!!

First time visitor to dispensaries. A gal named Abbey helped me. Told what everything was. Got the right product for me. Prices seemed reasonable. Without Abbey I would have been lost. Thanks

Silver State Relief

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Silver State Relief

Leafly member since 2015

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182 customer reviews