Silver State Relief - Sparks

I live in Silver Springs I come there a lot I don't have anything I dislike about your place

Well. Was having a not so good day. Went to get my pickup at the Sparks Store. Connor is a phenomenal budtender!!! His energy, his demeanor, and his overall attitude is amazing! I will for sure be a return customer!! Yall did a damn good job bringing on Connor!!!

I.. honestly wrote a really, really long review for this place a second ago, and Leafly totally lost it when I left clicked the background. I'll keep it quick. This place has SUCKED ever since they merged the medical and recreational sides. They have lost at least 90% of their staff from when I used to visit. I've been coming to this dispensary for 2 years, and I used to spend over $100 weekly there. It used to be delightful, but the new staff is mostly awful, and the manager has always been a massive jag. The kind of dude to not even print out your medical recommendation if you've had it printed out before. The weed sucks. Hood Oil and their house flower used to be SO MUCH BETTER. I'm amazed at how awful everything there is now. COVID has only cheapened the awful experience. The lines are massive. They removed the medical line. Worst of all, they will not give you terpene information on anything you purchase. They WILL throw you out for asking, I have been. They told me to CALL AHEAD and make the girl in intake find the terpenes for me, which took 10+ minutes every time and was totally ridiculous. Do NOT visit. In fact, please visit Sierra Wellness instead if you're looking for another budget place that wants to give you a good deal. I'm getting 3 grams of MPX there for $25 each. I got a $60 half ounce of Hippie Crippler the other day that was great. Two free prerolls for curbside pickup at night as well. Great curbside that switched items out for me when they ran out of stuff. They'll call you if they need help too. The more I think of Sierra Well, the less I worry about how far SSR has fallen. Do not waste your time.

This place is garbage. They sold me some faulty dosist pens. They didn't work at all. No flavor, vapor, or light when I attempted to use them. If I didn't know any better, I'd say the disposable vapes were used because one of them had gunk on the outside of the mouthpiece when I got it. I took them back for a refund as I was told on the phone to do. When I got there, they refused to give me a refund and said I had to spend the exact amount as store credit right then and there. I asked for a store credit gift card so I could use it over time or at least have time to decide what I wanted since I was told I'd get a refund and wasn't planning on getting anything else. They refused that as well. And it had to come to the exact amount or more. They would not give me any change if it wasn't exact. I didn't even bring any cash or my debit card because I thought i was getting a cash refund. So my choice was lose money if i went under the price,, or pick from the very limited number of things that equaled the exact same amount. They wouldn't even let me leave to call my wife to discuss what we wanted to get because "the return is already started so you have to just do it now". I had to stay there and decide immediately what to replace it with. I ended up being rushed into getting something I didn't want all because I made the mistake of going to Silver State Relief where I was sold broken products. It should not be acceptable for a business to sell you a faulty product and then refuse to give your money back. These people know NOTHING about customer service. You can go to any dispensary for the same price and get better quality weed. This place has gone downhill while their prices continue to go up. I would certainly take my business elsewhere. They won't get another penny from me.