September 14, 2020
This place is garbage. They sold me some faulty dosist pens. They didn't work at all. No flavor, vapor, or light when I attempted to use them. If I didn't know any better, I'd say the disposable vapes were used because one of them had gunk on the outside of the mouthpiece when I got it. I took them back for a refund as I was told on the phone to do. When I got there, they refused to give me a refund and said I had to spend the exact amount as store credit right then and there. I asked for a store credit gift card so I could use it over time or at least have time to decide what I wanted since I was told I'd get a refund and wasn't planning on getting anything else. They refused that as well. And it had to come to the exact amount or more. They would not give me any change if it wasn't exact. I didn't even bring any cash or my debit card because I thought i was getting a cash refund. So my choice was lose money if i went under the price,, or pick from the very limited number of things that equaled the exact same amount. They wouldn't even let me leave to call my wife to discuss what we wanted to get because "the return is already started so you have to just do it now". I had to stay there and decide immediately what to replace it with. I ended up being rushed into getting something I didn't want all because I made the mistake of going to Silver State Relief where I was sold broken products. It should not be acceptable for a business to sell you a faulty product and then refuse to give your money back. These people know NOTHING about customer service. You can go to any dispensary for the same price and get better quality weed. This place has gone downhill while their prices continue to go up. I would certainly take my business elsewhere. They won't get another penny from me.