Surterra Wellness - Ocala

when we first entered we were greeted by Jessica who was very helpful. We had a pick up order and agent" BRI "completed our order. "Bri" was excellent and took the time to explain how to use the distillate in many different ways. She is an asset to your Company.

Clean location. Friendly staff. Easy process.

I need to update my review yet again for this establishment. They have gotten better quality strains . That’s great . But , after reading a review about people weighing the 7g pre ground and it being short I bought 2 (14gs) and what do ya know both were just under a half gram short ! 6.6 & 6.7 ... I know it’s not a lot to me . But times that by the tens of thousands of patients they take care of and what do you have ? a massive inventory of illegal unaccounted for product they can sell on the black market & double they’re profit on the legal sales .... Well technically it’s accounted for because they are legally entitled to dispense the full 7gs that’s accounted for in the MMR. This is totally messed up and needs to be investigated by third party sources and not just internally

Well I asked why they don’t put tamper proof lids or covers on their flower products. And said how do I know these weigh. So got home of the 2 eighths I bought neither one weighed between the two it was a half of gram short. I immediately called but was told I would have to drive the 30 miles back to the store. To do anything about even with pictures. I highly recommend bringing your scale to the store if buying flower. As that is the only way to get your actual purchased amount. You would think as this is a medication that I have to get a prescription for they would actually sell the correct weights. Guess Surterra thinks they don’t have to or are out right ripping us off. There is no excuse for light flower when you pay for something you are to get what you paid for. If anything it should be over to guarantee what they are putting in the registry is correct, as currently it is not.

Pre rolls were a little loose.

Weak strains, and poor quality buds on the “top shelf”. Mostly outdoor harsh low thc strains. The few high thc strains “Top tier” stains will come in the form of sticks and popcorn bud.

People are very knowledgeable. Product is consistent. Never have to wait long.

most expensive by far and gives veterans way less discount than most other dispensaries. The vet discount goes along way with me and they just dont care as much..management and staff are great too!

the staff was awesome!!! very knowledgeable and patience & very helpful ...thank you keri!

Staff was great and helpful.The flower on the other hand needs a bit of work.I would shop there again but want to give it some time.It compares to mids if u ask me.But I'm sure in time this will get better.Other than that all was great.

Very nice

Flower pre roll was so dry like it was old. Service was ok. Finest oils way better.

the location is good but products are not as good as most of their competitors

The Ocala store was clean and everyone that I spoke to while I was there was pleasant and informed about their products. The products I have used from there seem to me to be much higher quality and pleasant tastes. Thank you, you are my go to dispensary.

excellent location, the staff rocks, Sean Taylor says hi... Make sure you try the Cora Reefer line of products it is unbelievably amazing.

beyond my expectations and I am very critical because I'm highly knowledgeable myself and I loved my first time as a client highly recommend