Firehouse was having a deal for half oz of jungle cake for $66. When I brought it home and opened it the buds were dry, brown, and growing mold spores. I immediately called back and told them that it was old and they asked if I opened the package already (which I did, but how am I supposed to know the bud has gone bad without opening the package?) the owner said due to a disclaimer he can’t give a refund but the disclaimer was not on the website where I saw the deal because “they are still working on it”. I was given a 20% off coupon which felt like a bit of a F*** you considering I was sold old marijuana without my knowledge. I have consistently gotten prerolls, half oz, and edibles that have been in their package for 4, 5, even 6 months. If you are not CAREFUL they WILL sell you old product. Buying a half oz of complete garbage and not getting a refund or an exchange was the last straw for me. The other dispensaries in town while smaller, have more consistent product and more understanding staff. What Happened to me is the equivalent of being sold sour beer and being given a coupon for a back rub to make up for it.
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About this dispensary
The Fire House
Leafly member since 2016
1714 S Canyon Rd, Ellensburg, WA
dispensary Hours (Pacific Time)
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23 Reviews of The Fire House
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I’m grateful they have affordable grams from decent growers. Driving in from Yakima as the dispos out here are lousiest around. It’s nice being able to order online, easily get my medicine and leave. Everyone has been professionals and made the transitions great. I just wish they’d order more Dab Dude and Kelso Kreeper dabs
Idk what it is with Central WA stores, but they all have the same weird vibe to them. This place is certainly no exception, whether it be the blatantly inexperienced sales staff (not all of them, just most of them) pushing old product on you at a high cost, the endless amount of $15-$20 grams of trash hash oil, the soulless & overbearing corporate vibe of the place, or maybe its just that you don't like paying $5-$15 more than other spots who actually know how to move product, whatever the case, you'll certainly be massively disappointed in this spot if you've been consuming cannabis for more than a few months. Its sort of like going to Wal Mart for you first time..."wow this place is so big!", but as you force yourself to return time and time again, the initial shock and awe dissipate faster than your patience in dealing with this place. I wouldn't at all be surprised if there was a fair bit of funny business going on behind the scenes here, something about this poor excuse for a store just doesn't sit well with you no matter what you tell yourself. Bottom line: these people don't have a clue, but then again that's what happens when you're running a business on nothing but generational wealth and nothing more. My only hope is that a better store will eventually come along and put this place out of business..it wouldn't be difficult, all you have to do is know how to move product, the very thing this establishment just can't seem to comprehend. Ellensburg deserves far better, but in the meantime, I'll gladly keep going all the way to Yakima to support a shop that actually cares and makes you feel like you're getting a half decent deal. This isn't rocket science we're dealing with here, afterall.
Funky building, great Bud Tenders, needs more Hash Products though. Got what I needed....