Verdes Cannabis - Rio Rancho

"Bad customer service!!!"I asked a question about my purchase. Got yelled at and got a attitude from the person that works there. And then to top it off some lady came from the back and started yelling at me. Omg work on your customer service skills 👎

consistently the best bud, service, & price — i love this place.

Best cannabis and cannabis products in the state.

They're the best in my opinion. Prices, quality, service, they're all around the best IMO. Never had a bad experience.

Has to be one of the best Shops i have been to so far the quality of the product is top notch and as for the staff Eric was a great help and as for the other staff members they were on point and and very help with who they were working with. 5🌟 for me.

I really liked them the first time I visited but the interactions have been steadily declining. I'm not really sure they're medication focused and they don't really seem interested in serving all qualifying patients. Their budtenders are nice enough but I haven't really had any luck with their recommendation. My most recent visit has left a rather bad taste in my mouth. The short version is, they either lied about having a product, bait-and-switched, sold part of my reservation to someone else, or a combination therein. Furthermore, what they did sell me (the Grenco battery and herbal atomizer) did not come with instructions. Much to my surprise and frustration the battery actually needs a charger they don't even carry - and their budtenders don't seem to know this or really anything about the product they did try to sell me a standard micro USB cable though. This is incredibly disappointing and now I've wasted money on something I'm not even sure I can use and I cannot return. Overall, I wouldn't recommend them. There are other dispensaries that are more transparent, patient oriented, with better prices and more knowledgeable/experienced/helpful budtenders.

best stuff in town and everyone is so nice

Verdes has something special that makes it not just my favorite dispensary, but one of my all-time favorite places of business. I consistently walk out of Verdes with a smile on my face – and not just because I bought some weed. The employees seem to be happy while working, and are consistently friendly and pleasant to chat with (in an authentic way, not a more typical “plastic-smile customer service” kind of way). They’re knowledgeable about everything I’ve ever needed to ask about, and have gone out of their way to exchange purchases I had minor issues with, on more than one occasion. The atmosphere is clean and professional, with no trace of a seedy head-shop vibe to be found. Oh, and yes, the cannabis products are very high quality. The THC levels of Verdes’ flowers are consistently among the highest (if not THE highest) in the area, and when you take that into account the prices are very reasonable. There’s even a stamp-card reward program to encourage repeat visits. I’ve never had a bad experience with other area dispensaries, but visiting Verdes is like a really great trip to an Apple Store. Top marks for making a visit to the local dispensary more than just a weed run, but a great experience.

This was my first time shopping in NM. I spoke with a very knowledgeable man (who’s name escapes me at the moment.) I took a couple pre-rolls and a couple grams to try out, and a salve for my free sign up bennie. I love the Boy Scout Cookie. Wish I’d gotten more. Will be looking for its return. Great shop. They have a very balanced approach, a nurse on staff, open and friendly.

Best medicine in town! Great location and atmosphere. Renea is a great manager. Joan and the rest of the customer service staff are simply the best! They offer fresh tea and coffee everyday and are more accommodating than most of the dispensaries in the area. I would ignore the review underneath me. They must just be salty because all the staff here are always outstanding! I definitely recommend this place hands down!!

The staff is always friendly.

Best dispensary in New Mexico hands down!!!

some of the best customer service I have ever received and quality product.!

Wow what an amazing dispensary, we first visited this dispensary on 06/16/17 we were very happy with the knowledgeable, friendly, helpful staff that took the time to understand my wife's needs which makes for a much nicer individual service. We have been back 8 times and have never had a disappointing visit. She is happy with flower product that Verdes is producing. And if they are out of her favorite flower, they bend over backwards to get her taken care of. We enjoy the news letter, so be sure sign up for it. And try Honey Bananas or Harle-Tsu to start your day and for lunch check out long bottom leaf, finish off your day with a little Rare Darkness.

A staff member who is in a position that deals with a patient's emotional well being caused a deterioration in his health by her interaction with him. This is a unique field and needs to center around the physical and mental health of the people they are serving.

Centrally located in Rio Rancho. Plenty of parking at their facility as well as the surrounding area. Great store set up with a mega tv screen posting the day's flavors and inventory. Staff (Laurie) was super helpful with the new patient sign up. Received my card the other day and immediately came to the Westside Verdes for the quality of their buds. Got my free pre roll of Kryptonite (Indica) for signing up then 2gr of the Skunk 1 for purchase. I was in and out the door quickly. Thanks for the excellent customer service!

Can't go wrong with Verdes! Knowledgeable staff, freindly and caring. Good medicine, best selection of CBD flowers I have seen in Rio Rancho or ABQ. Professional!

The entire staff is very friendly and takes the right amount of time to help. I can always ask many questions and get great answers to my medical specific needs. The overall selection of quality bud is never short of amazing (Except on sale days or following!). The THC levels can be the highest in the area from my experiences which makes the price worth it even when not on sale!

This is a great spot to visit! I was treated very well well and received some high quality flower. I highly recommend this dispensary!

Love this place! Glad they opened one closer to me. The other one was kine of far and I would make the trip all the time and now I'm super happy this one is here I always come here now. staff is super friendly and they remember who you are and what you need and like. When they get new stuff you might like they let you know but are not pushy. Awesome e I recommend this place to anyone wanting to have a good experience!

Love the location, and it has high quality items. Their edibles are delicious and their staff is knowledgeable in what they are selling. It makes me happy when I see them bust out a book to double check themselves! I used to be a Minvera regular, but the location and the staff has won me over.

the woman who helped me was very informative.

Will not visit again. The prepackaged flower did not weigh and was heavy in stem. I sent email indicating my displeasure and no response. I called and was told somebody would get back to me. Never happened. I'm on disability, a vet and with limited transportation options for now and cannot afford to waste medicine money. It's too bad because the counter staff was excellent and the facilities seemed okay. However I would not recommend at this time.

My favorite shop around. Everyone is friendly and informative.