Top Shelf Express Delivery (excise tax included)

I’ve ordered from a lot of cannabis delivery services over 15 and unfortunately, my experience with Top Shelf Express was disappointing from start to finish. First, I never received an ETA until the driver was already 30 minutes away. I had to call twice just to check on my order. Then when the driver arrived, I was told I had to come downstairs to get my order because they weren’t allowed to leave their car something I’ve never experienced with any other delivery service. Not to mention, the price I was charged ended up being higher than what my order originally showed. They could at least let customers know the total isn’t final until delivery that’s basic communication. And when I finally opened my sealed infused pre-roll, there was nothing inside but crumbs. The product was completely empty. Overall, this was a frustrating experience from communication to product quality. I won’t be ordering from this service again you only get one chance to make a good impression. At least the driver was nice, though that was the only positive part of the experience.

The BEST delivery in the Bay Area!!! Always open when we need them and excellent delivery times. The products to choose from are beyond amazing. With any service, customer service is what counts and they excel! I was having trouble recovering my account and I texted in, got a response right away, got my order placed, VIOLA! Not to mention I texted an idea of what I was looking for and their magical budtender recommended exactly what I wanted. I would not go with anyone else.

some of the best bud i’ve found in a while. every strain i got is STINKY in the best way, delicious, and gorgeous nugs. tons of options, lots of those leaning indica which i love. i guess they were out of a premium eighth i ordered, so they gave me 7gs of smalls (same strain) at no extra cost. definitely my new fav place.

I’ve used the delivery service three times. They do sometimes take longer than 90 minutes and aren’t the best at communicating or apologizing for the wait. However, I will keep coming back because the quality has always been great and the prices just keep getting better each year. The drivers are always on point and very cool with me. I appreciate this place and will order again next time I’m in town. Thanks Top Shelf!