Top Shelf Express Delivery (excise tax included)

I’ve ordered from a lot of cannabis delivery services over 15 and unfortunately, my experience with Top Shelf Express was disappointing from start to finish. First, I never received an ETA until the driver was already 30 minutes away. I had to call twice just to check on my order. Then when the driver arrived, I was told I had to come downstairs to get my order because they weren’t allowed to leave their car something I’ve never experienced with any other delivery service. Not to mention, the price I was charged ended up being higher than what my order originally showed. They could at least let customers know the total isn’t final until delivery that’s basic communication. And when I finally opened my sealed infused pre-roll, there was nothing inside but crumbs. The product was completely empty. Overall, this was a frustrating experience from communication to product quality. I won’t be ordering from this service again you only get one chance to make a good impression. At least the driver was nice, though that was the only positive part of the experience.

The BEST delivery in the Bay Area!!! Always open when we need them and excellent delivery times. The products to choose from are beyond amazing. With any service, customer service is what counts and they excel! I was having trouble recovering my account and I texted in, got a response right away, got my order placed, VIOLA! Not to mention I texted an idea of what I was looking for and their magical budtender recommended exactly what I wanted. I would not go with anyone else.

some of the best bud i’ve found in a while. every strain i got is STINKY in the best way, delicious, and gorgeous nugs. tons of options, lots of those leaning indica which i love. i guess they were out of a premium eighth i ordered, so they gave me 7gs of smalls (same strain) at no extra cost. definitely my new fav place.

I’ve used the delivery service three times. They do sometimes take longer than 90 minutes and aren’t the best at communicating or apologizing for the wait. However, I will keep coming back because the quality has always been great and the prices just keep getting better each year. The drivers are always on point and very cool with me. I appreciate this place and will order again next time I’m in town. Thanks Top Shelf!

I love big fat crystally buds that smell up the room when u open up the container. That is why I call Ron whenever I run out. He is consistent, the buds are exceptional. His service is professional, good communication and recoomendations are fabulous. I've tried many but he is the best. They have the best buds, the best service and fair prices. PLUS they deliver later (11pm) and and earlier (6am) than most places. Ron is reliable, honest and has a selection beautiful, dense flowers that are so delicious, smell fantastic and are covered in crystals....they looked like they were dipped in sugar. He does not shake his flowers to harvest kief then sell the the stale buds as medicine like some places I have tried (but did not even bother to review). Do yourself a favor and try his Black Jack, a sativa indica hybrid of Jack Herer and black berry. Black Jack is my new favorite flavor Delicious hybrid of Jack Herer and Black Berry. You'll notice it does not induce the munchies as much as most other better varieties do. It is upbeat, pleasant and tasty.

Top shelf always has fresh products for better prices then some cannabis stores. Very friendly and Always helpful whenever I have questions. Delivery is free, always on time and the drivers are amazing and nice. Been ordering from top shelf for the past 3 years and I never got disappointed or bad service from their staff . Thank you topshelf for your business

I’d like to thank Anthony for helping me on the whole process of informing me about strains, and the delivery process. Super friendly and was happy to help me.

Great delivery service :) Reliable , really friendly and professional drivers / delivery staff. I have ordered from them nine times now. I couldn't be more happy with them. Response rate is practically immediate !! It's wonderful to have it delivered to your home , I am anxious driver so the fact that I no longer have to drive every time I need meds is great. Also very discreet upon delivery. They have great prices too! They do take CC which is nice in a jam .. but I prefer to pay cash and avoid the 10% charge ( I think its 10 %) and get it for exactly what you see on the price list .. it seems the tax is included .I have gotten amazing bud every time .. even the indica budlets ( I don't smoke much straight indica so it was nice to get to buy some at a great price and at 50$ for 5 gram ) the only time I was a bit unhappy is when I got outdoor sour diesel .. it lacked a little bit of potency. Other than that they are AMAZING !!! <3 Them. I highly recommend Top Shelf Express!

The best of the best delivery services. One of the very few who does SAME DAY DELIVERY! So many others only offer overnight delivery. I have ordered many times from Top Shelf Express because they are fast and ordering is easy thru text messaging. The buds delivered have always been truly top shelf quality. If you're​ buying from dispensaries and paying extra for taxes, slap yourself in the face and ask Why?! Hit up Top Shelf Express to save for something better!

disposable vape started to leak burnt wax on my first hit, my throat has been burnt for about a week now, i can’t stop spitting flem because of it, and i bought 3 of them, they all leaked burnt wax into my mouth, eating food and drinking water hurts and i struggle to swallow anything, DO NOT BUY THE VAPES FOR THE LOVE OF GOD

This is one of the best experiences I’ve had with any delivery service. It was quick, discreet and the driver was super friendly. I would definitely order from them again. I would give more than 5 stars if I could.

OVER 7 hour wait for defective product . First time and last time ordering from this scam of a company . I placed and order for a disposable stiizy birthday cake vape as an early birthday gift along with a joint yesterday at 11:51am and they arrived AFTER 7:30pm to deliver these items. I called twice and they changed shift and my items still didn’t arrive. When I called the first time , a young man rudely ingored me and brushed off the time . Then I called again and I spoke to a women the second time who was more concerned and gave me 10% off but after such an experience , I suggest no one give business to this company . The icing on the cake was the faulty pen , not only hours to receive my order , what came was a disappointment. The quality below standard and customer service minimum . Save your time and money

took a while but they came through. prices are awesome

Top shelf products and fast delivery and good customer service

Product is ok, not bottom shelf but not very tasteful either. If you want to spend $300 on some very unsatisfying product, then this is your place. They even ruined my favorite product by Seven Leaves, Envy. I always search for that anywhere I shop and they had it here. This was the first time I was unhappy with it because it was way more dry than I've seen it get, even after opening and closing a bag for a week. Plus the color was a little too dark, I noticed it right away but told myself if was nothing. I was so wrong. Save your money and stay away from this over priced stale flower. Oh yeah and they will not deliver on time, that is a guarantee! 30-45min turned into 2 hours and they still never left the store. Life waits for no one! I can't believe I gave you a second chance just to be disappointed again! Stay away!

Never had a problem and have done many orders here. Always comes with the 2 hour window. Prerolls are decent and with the price hard to beat.

Great shop friendly and fast. Thank you for all the awesome service

I like how efficient and easy it was to place an order for the first time. Great customer service and fast delivery!

their products are very good quality and never disappoint. They were easy to talk to and delivered quickly. Their prices are affordable and overall highly recommend.

I press rosin and let me first say MOST dispensaries are not turning their product quick enough. When pressing, the golden rule is (garbage in=garbage out). The 2 factors are quality of strain and freshness. I ordered an OZ of Sluricane and the buds looked like budlets but it said it was premium bugs. That wasn't the case. The package date was January. If dried/cured and stored right, that should be ok. It wasn't. I can pull between 22 and 28% yield if all good. I have pulled up to 22% out of much lower quality and lower cost bud but the dryness of the budlets resulted in my worst yield yet. Because of at least a lack of freshness, I only pulled an 11% yield out. The product is very dark - another sign of not maintaining freshness. I'll give 'em one more shot but will call and ask what's fresh and go from there... I lost on this order. Looking for a win...

The best way to judge a store is not how they get everything right but how they deal with mistakes. Put in an order yesterday and they sent the wrong thing, well not completely wrong but an oversight really. Caught it when the driver was here so she made a call and resolved the issue, an hour later the order was correct! The driver was very nice and happy to fix things, the second driver was nice and polite and whomever they were dealing with on the phone rushed to fix the order. Can't get much better that this!

The buds I bought are really awesome! Much higher quality than what I get from the dispensaries and for a great price as well. The delivery man was so polite and informative. He let me inspect my order first before paying. He even brought a small flashlight for me to use because it was night time. I look forward to doing business with this company again someday. Thank you very much, Top Shelf Express!!

I have been using top shelf delivery for about 6 months now. All their menu prices are accurate as well as the description prices ARF are especially if you compare them to actual physical cannabis clubs, you can't go wrong with top shelf. I've always been extremely satisfied with the quality of flour they're able to provide and would say that is medical-grade. They are great for convenience and Will knock on your front door if you need them too! 5/5 guys, your rock!

Nothing, I used oak trees they were amazing. If they were late, you got a free pre roll. Oak trees was always reliable and be here within the time frame given by them. But now let’s talk about top shelf. Worst experience ever. Always cancel, never shows up. Just a complete waste of time, this happened 4 times back to back. Let’s just say I will never shop with top shelf again