Not the pleasant experience that we expected. First, the building is a bit weird looking from the outside and all the windows were covered so you couldn't see inside. This was the Davenport, FL location. Once inside the music was too loud and you couldn't hear what the front desk attendants were saying with the mumbling with the masks on. Although they were very friendly. Once we went in the back to the dispensary we weren't really welcomed and staff wasn't very friendly. For the first time there plus using Medical Marijuana the first time I would think the process should be explained to us, and what actually we need and side affects. The attendant behind the counter that we had was a young girl and wasn't very customer friendly and kept flipping her hair back. We had to ask all the questions to get what we needed with no help from her. Plus when it was time to pay, it took 4 DEBIT cards to finally pay, because they didn't accept CREDIT cards. Also, the bill was for $97 and she said that she had to round it up to $100 and give us the $3 back. What??? In my 70 years of life I never heard of that . We came out more stressed than we came in.