After this experience, I have now decided to permanently delete my Trulieve account and remove their app completely. I have spent thousands of dollars supporting this company, just like many other hardworking patients and customers who keep the cannabis industry making millions every single day. Yet somewhere along the way, professionalism, urgency, customer service, and basic respect for paying patients seem to have disappeared. People are not asking for special treatment — we are asking to be treated with common courtesy and respect after spending our hard-earned money. If companies are going to advertise online ordering, express pickup, and “patient care,” then they should actually operate with professionalism instead of acting like customers are an inconvenience once they walk through the door. The cannabis community deserves better than being ignored, dismissed, or treated like our time and money mean nothing. If anyone else feels the same way about the declining professionalism and lack of respect in this industry, maybe it’s time consumers start speaking louder with their wallets.
Ratings and reviews of Trulieve - Sebring
I would like to thank Mike for all the years of being my bud tender. He always looks out for me & if there is a good deal he always helps me out. He has taught me a lot of stuff & puts me rite where I need to be. Thank you Mike. Your a cool brother. Peace
Sebribg fl store, this place was an awesome experience. the guy that helped me was so full of information it really made my visit great. I would definitely be going back here. plus there deals are the best around but then again I've only been to two. MUV and Trulieve. I'd recommend trulieve in a blink of an eye. there super nice and if there's something you don't understand there will be more then delighted to give you all the information you need. absolutely loved the experience I'd received here. it's a must go back for me. Thank you Mr. Mikey you was an awesome help. count on seeing me back.
Mickey- he is one of the OGs there! And it shows! He knows everything about every product and before you leave he makes sure you have had a great experience and takes care of all your questions in a respectful manner! Mikey’s a 10/10 with customer service!
Mikey was very knowledgeable and helpful!
Jason is knowledgeable and on point when he helps with my product selections. Great experience!
The Roll One line of flower is one of the best options considering the high quality you get at such a low price point. Budtender Mikey helps make obtaining the flower quick and easy as well as being knowledgeable and friendly.
Always good Bud and rso gummies are really good, thanks to Kevin.
front desk
Ask for Mikey , got Tee. Not a bad deal and she is prettier. Tee knows her stuff and has a very nice disposition.
I’m always smiling when I leave this branch of Trulieve due to the fact that I am always given exemplary service and today was no exception. Budtender KEVIN is so knowledgeable and patient with me. Even on a busy Christmas Eve he was a wonderful example of the Sebring Trulieve family. Thanks Kevin!!!
The staff is incredibly welcoming & helpful. Despite ordering online I usually still have questions & Mikey seems to always have the information when I need it. I have only had really positive experiences in the store.
Always a pleasure to see my good friend "Tee" at the Sebring Store. She always has a smile on her face and is one most helpful Employees !! Shout out to Mikey also !! Keep up the excellent work and attitudes, ---Mr Buffordt
Thank you to Mikey for his attentive service. The idea of putting the dark chocolate in my coffee was a great idea.
All of the staff at this location are incredibly helpful & friendly but shout-out to my boy Mikey for suggesting alternative products that were on sale to save me some money on my recent purchase!
Always a great experience when Lorrie and Jill deliver my order
I always have a great experience in this dispensary. All the staff are friendly, upbeat and helpful. I have a million endless questions and the staff happily answers them or takes the time to go find the answer. This is really important for the quality of my life as I heal, I need and depend on the plant compounds within these products. I feel the staff really knows and understands the products, they have gone above and beyond to answer very difficult scientific questions and sometimes very dumb questions for me.. Today's visit was with the budsman Mikey, he was informative, upbeat and pleasant. He clarified my prescription, and explained my options and made some good suggestions. I left, once again very happy!
I have been in the Sebring dispensary several times and Paul and Jill stand out! They shine. ALWAYS helpful, ready and willing to make your visit top notch! They are knowledgeable and friendly and helpful! Don’t get me wrong everyone there is great BUT PAUL AND JILL ARE THE BEST!!!! I will definitely go back!
When I went into trulieve today I got hooked up by Jill. I had a return and a problem with the previous order and didn't know what to do but she worked it out for me no problem and got me a good deal on top of it. Awesome place
WAN'T TO THANK MY GIRL TEE SHE IS JUST A SWETTHEART. SHE KNOWs EXACTLY WHAT IM LOOKING FOR & ALWAY'S HOOK'S ME UP. THANK'S TEE & TRULEIVE YALL ARE AWESOME.. PEACE
As always Truelieve came threw for me, Mikey the Budtender knows what he is talking about.
Great customer service by Christopher!! Five star service hands down!!
Don't trust the website! Two attempts in a row to get my medicine after ordering on the website the night before only to be told "I'm sorry, we're out of that product" A waste of an hour to get there for nothing again. I'll bet an employee decided wanted my product. This is BS!
Customer service is top notch. Was waited on by Mikey. Very knowledgeable about the product and deals.